Samantha Hei

    Samantha Hei

    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.

    My Client Reviews

    (30 reviews)
    Overall star rating: 5.0
    Past 3 months: N/A

    Ratings Breakdown

    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    100% of Samantha’s ratings: 5 stars
    (30)
    4 stars
    0% of Samantha’s ratings: 4 stars
    (0)
    3 stars
    0% of Samantha’s ratings: 3 stars
    (0)
    2 stars
    0% of Samantha’s ratings: 2 stars
    (0)
    1 stars
    0% of Samantha’s ratings: 1 star
    (0)

    Showing All Reviews (30)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    2018
    07/11/18
    Sammie gave Samantha 5 stars out of 5
    I cannoteven put into words how amazing our experience was with Samantha Hei. As a first time home buyer we had plenty of worries and a ridiculous amount of questions, but not once did Samantha falter with her answers. Her extensive knowledge on local real estate and lifestyle became extremely resources for our decisions. We are so happy with the environment she provided for us during this entire process. We couldn't be happier with everything that Samantha has done for my family and we will continue to reach out to her for future endeavors.
    07/11/18
    Sammie gave Samantha 5 stars out of 5
    I can't even put into words how amazing our experience was with Samantha Hei. As a first time home buyer we had plenty of worries and a ridiculous amount questions, but not once did Samantha falter with her answers. Her extensive knowledge on local real estate and lifestyle became extremely resources for our decisions. We are so happy with the environment she provided for us during this entire process. We couldn't be happier with everything that Samantha has done for my family and we will continue to reach out to her for future endeavors.
    Prospective seller
    07/10/18
    Nicki gave Samantha 5 stars out of 5
    Samantha Hei goes above and beyond for her clients. She'll look out for your best interest and fight for you tooth and nail. She's incredibly knowledgeable and extremely communicative. She makes the process of buying a house a dream come true.
    09/09/15
    Nicki gave Samantha 5 stars out of 5
    Samantha is one of the most dedicated and success driven individuals that I have the pleasure of knowing. Her communication and listening skills are above par and I would put complete trust in her capability in meeting each and every need you may have. She is very client motivated and her proactive nature with leave you feeling like everything is under control.
    04/28/18
    Jodi gave Samantha 5 stars out of 5
    We recently purchased a home through Samantha. She was EXCELLENT to work with every step of the way! Samantha has a keen attention to detail, is very knowledgeable and has a very clear way of explaining things. Samantha went above and beyond to make sure everything was on track and taken care of. We really feel she had our best interest at heart. We have never had better customer service!! We HIGHLY RECOMMEND Samantha, and already have.
    2017
    Home buyer in Tucson - Northwest
    12/26/17
    Ryan gave Samantha 5 stars out of 5
    Couldn't have been been happier with Samantha as our realtor (we were buyers). Highly recommend her. Her attention to detail, communication skills, and knowledge of the Tucson market were phenomenal.
    Prospective seller
    11/06/17
    S gave Samantha 5 stars out of 5
    Samantha was the consummate professional and among all the real estate agents we've had over the last 10 years, the only one we would recommend whole heartedly. The amount of work she did to research and market the property was unprecedented and results speak for themselves: the house sold in 2 days for 20% more than asking price. Best ever!
    Home buyer in Tucson - East
    07/13/17
    James gave Samantha 5 stars out of 5
    My experience with Samantha was awesome she was professional and helped us find the right home for our hard earned money,
    Home buyer in Tucson
    05/06/17
    Kristie gave Samantha 5 stars out of 5
    Samantha Hei is the best real estate agent we have ever worked with. Her local knowledge, attention to deal, business acumen, and success-focused mentality sets her far apart from her competition. She has wonderful communication and negotiating skills and seems to never rest before, during, and after the deal is closed. It took a long time of trying various agents to find her and we can't wait to work with her for many deals to come. She sets the bar high for her industry.
    03/28/17
    Ginger gave Samantha 5 stars out of 5
    Samantha was extremely professional, responsive, and extremely knowledgeable. My husband and I both have very busy schedules, and she was quick to accommodate us and meet us at times that worked for both of us. She helped us with decision making whenever we were confused or feeling overwhelmed. Samantha made sure that she personally talked to the listing agent to explain our buyer credentials, and that increased the listing agent's confidence in us when multiple offers were presented. I would recommend Samantha to all my friends and contacts who are looking to purchase a home.
    Home buyer in Tucson - Southwest
    03/02/17
    Barbara gave Samantha 5 stars out of 5
    Samantha has been fantastic. Our house hunt took a very long time and she was always pleasant, personable, helpful, and accomodating. She's gone above and beyond dealing with our purchase and 5 stars are not enough for her. We're more than completely satisfied -- "customer delight" achieved.
    Prospective seller
    02/09/17
    Tobias gave Samantha 5 stars out of 5
    Samantha was absolutely wonderful to work with. As first-time home buyers my wife and I knew almost nothing about the process of buying a home, we really just knew what we wanted...and what we didn't. Samantha helped us, guided us and advised us every step of the way. She was professional, knowledgeable, and incredibly helpful. A rare combination to find in any service. Samantha was on time for every meeting we had, made herself available for every question that came up, and kept us informed about every detail of the process of buying our home so that there was no stress or confusion for us. Thanks Samantha!
    2016
    11/30/16
    Gerald gave Samantha 5 stars out of 5
    I worked with Samantha over the course of several months in purchasing a home in Tucson. Out of all the agents that I originally met, Samantha was the easiest to communicate with and get along with. That proved invaluable throughout the course of the process, as it was a long slog of looking at different properties. We originally put an offer in on a home, only to have the deal fall through. Samantha didn't flinch, and continued to provide new properties to consider. Over the course of several visits, we eventually found a place that worked us, and Samantha was meticulous in getting me to provide all the items needed in the sale process. She was always happy to help and provide advice, and I'd recommend her to others who want to buy a property.
    Condo buyer in Oro Valley
    09/25/16
    Eddie gave Samantha 5 stars out of 5
    A fabulous young lady who really knows her business. We have owned 7 homes and she is by far the best agent we have ever had. Coldwell is very lucky to have her represent them.....thanks
    09/16/16
    Melvin gave Samantha 5 stars out of 5
    Samantha was recommended to us by one of her previous clients, and we couldn't be happier that we found her!!! From the very beginning, Samantha has been extremely thorough, patient, and trustworthy. She was always very quick to reply to our questions and concerns, and helped guide us step by step throughout the entire purchase cycle. My wife and I felt very confident in her abilities to represent our best interest, and we recommend her to anyone who is looking for a top realtor.
    Home buyer in Vail
    07/28/16
    mike gave Samantha 5 stars out of 5
    This was my fourth home purchase and by far the most pleasant. Samantha's service is above and beyond any other agent I have worked with in the past. She provided answers to every question I had. She went out of her way to provide information about vacant property adjacent to the property I was purchasing. She coordinated a separate purchase of an item I was interested in that the current homeowner had in the home. She worked very closely with all parties involved which made it a no hassle, stress free experience. I could not ask more from an agent.
    Home buyer in Marana
    07/13/16
    Laurie gave Samantha 5 stars out of 5
    Samantha is amazing! She is professional and works with your concerns as her top priority. She is knowledgeable, responsive, and effective. A genuinely nice person, Samantha will quickly become a friend. We feel very fortunate to have had our house buying experience with her and now have her as a good friend.
    Home buyer in Saddlebrooke
    06/19/16
    Sandy gave Samantha 5 stars out of 5
    We first met Samantha 9 months ago. We had some health issues come up and had to put our search on hold. Samantha kept in touch with concerns and updates on market. We live 3 hours away from Tucson and she was great about getting to know exactly what we were looking for and the location we liked. Went over an above the call of duty for us. She always replied right away, if we had questions, and ever sent us picture on area's that we might be interested in. We felt like we had eyes and ears in Tucson. She never once made me feel like I was a burden even though I probably was. She found us the perfect house. She negotiated us a quick sale and painless close. Once again she went over a above by handling all the inspections and repairs that was needed on the house. With great attention to details. She totally made us feel like family. She is awesome from start to finish. I grew to trust her in a very short time. And valued her option totally. I will recommend her to everyone I know. Thank you Samantha for all you did for us. We will enjoy many years closer to our children in retirement. In our new prefect home. Sandy Olsen
    Home buyer in Tucson - Northwest
    06/17/16
    Kelli gave Samantha 5 stars out of 5
    It was a great experience working with Samantha. She was really on top of everything. We appreciated how quickly she would resolve any concerns or questions we had . Thanks Samantha!
    Home seller in Oro Valley
    05/23/16
    Mary gave Samantha 5 stars out of 5
    There aren't enough good things to say about Sam. She is best agent in the universe, I just feel bad that I moved far away and won't get to see much of her again. This girl is terrific. She follows up on everything and takes the initiative at every step. She is personable, professional and trustworthy. The pictures she took of my house made me almost sorry I was leaving. We had the nicest house in the development so I felt there might be some trouble selling it because everyone wants to buy the worst house, right? Nope. It sold the first day. Anyway, she's also personable and supportive. We were blessed when we chose her to list our house. Thanks Coldwell Banker.
    04/29/16
    Jim gave Samantha 5 stars out of 5
    Samantha really is the best! She helped me with every detail of buying my home. I had no idea a realtor would help schedule the inspections and repairs, and it sure saved me time and stress. My buying experience was amazingly stress free because of her expertise and willingness to help me. She listened to what I needed, and then they did everything she could to meet those needs. I will be recommending Samantha to anyone I know who is looking to buy or sell a home.
    Home buyer in Tucson - Central
    03/27/16
    Phil gave Samantha 5 stars out of 5
    This is the second purchase that Samantha has represented me on. I cannot think of greater endorsement than my own repeat business....
    03/27/16
    Phil gave Samantha 5 stars out of 5
    I live in southern california and began my property search with Samantha remotely; she toured peoperties and sent photos before i had ever traveled to tucson, but even from 500 miles away, i had a level of comfort comparable with being right down the street. Once we opened our transaction, her attention to detail and focus on closing the deal made it a breeze. I have been involved in one way or another with 40+ escrows and none smoother than these. Samantha is a true professiinal and I can't recommend her more highly!
    03/26/16
    Bob gave Samantha 5 stars out of 5
    We have bought and sold a couple of houses in the past but working with Samantha was by far the most pleasant experience we have ever had. She is extremely flexible, sincere and had our best interests in mind at all times. Buying and selling real estate is generally a stressful experience and lot of work. Working with Samantha, someone we could trust and rely on, was a very satisfying experience. Even after she helped us buy the property, we have been in constant touch and she has been extremely helpful in some of the follow ups; it felt more like a relationship versus a one-off agent-buyer transaction. We would definitely like to use her for any future needs and would recommend her strongly to our friends and acquaintances.
    03/11/16
    Rosa gave Samantha 5 stars out of 5
    We had a wonderful experience with Samantha. She was incredibly easy to get a hold of, and she accompanied us nearly every weekend to viewings. She made herself available, and was a huge help during the escrow period especially. We highly recommend Samantha--we couldn't be happier with how things were handled from our initial offer through closing.
    Prospective seller
    02/01/16
    Nick gave Samantha 5 stars out of 5
    Sam is the most professional, knowledgeable, patient and savvy realtor I've had the pleasure of working with. She guided us through the purchase of our home with an ease that is hard to find in today's stressful real estate climate. A great strategist with a keen sense of not only what needed to be done at the moment, but also a 6th sense of the obstacles ahead. She's ahead of her years. Highly recommended.
    02/01/16
    ManiLiz gave Samantha 5 stars out of 5
    Samantha contacted me after I made a request on Zip Realty. She was assertive and direct but also friendly and easy to talk to, all things that I felt were important traits in someone I was going to hire as my agent. During the process, Samantha was amazing with communication, contacting me whenever there was new information on a listing, viewing, escrow, etc. She even referred a great financial lender! Samantha always made sure I was comfortable and informed, putting me and my needs above all else.
    01/21/16
    Angie gave Samantha 5 stars out of 5
    This woman is amazing at anything she does! Passionate and caring. Your relationship with Samantha will not end when the sales over! She is genuine, and will keep in touch to ensure every detail is perfect! :)
    2015
    12/30/15
    Damian gave Samantha 5 stars out of 5
    Samantha has excellent communication, responding to my inquiries promptly. Over the holidays she always went out of her way to work with my hectic schedule. Most importantly she takes time to truly understand what I’m interested in and looking for in a house. She’s my “go to” agent and I recommend her to friends and family. Thanks again Samantha!!!!!
    Prospective seller
    11/12/15
    Kip gave Samantha 5 stars out of 5
    We are out of state and looking to relocate in the coming year. Samantha is patient, follows up and is quick to provide resources to guide us in our home research. When we found a home we really loved, she previewed the home for us and was able to tell us so much more than we saw online. A true professional, thanks Samantha.
    Prospective seller
    10/15/15
    Bella gave Samantha 5 stars out of 5
    Samantha treated us like family from the beginning and always made us feel like her most important clients. She was always available to answer our questions, kept us involved, and always responded right away. We would highly recommend her to anyone looking to buy, sell or invest!
    09/17/15
    Cara gave Samantha 5 stars out of 5
    I've had the pleasure of knowing Samantha for over ten years. Her determination to succeed and passion for fulfilling her clients' needs are what make her a great agent. I am confident that Samantha's honesty, attention to detail and fantastic communication skills will allow her to successfully aid you in finding your new home.
    Prospective seller
    09/09/15
    Bruce gave Samantha 5 stars out of 5
    Samantha's passion for what she does is contagious. She is always so quick to get back to me and very thorough in her explanations. I always feel like a priority and appreciate her positivity. She's straight forward, honest, and treats her clients like people instead of a number. Highly recommend working with Samantha.

    My Experience

    • International Sterling Society Award - Coldwell Banker Residential Brokerage
    • Southern Arizona Rookie of the Year - Coldwell Banker Residential Brokerage

    My Credentials and Memberships

    • California State University - Northridge
    • National Association of Realtors® (NAR)
    • Arizona Association of Realtors® (AAR)
    • Tucson Association of Realtors® (TAR)

    My Community Involvement

    • Humane Society of Southern Arizona
    • AIDS Project Los Angeles (APLA)
    • Coalition to Abolish Slavery and Trafficking (CAST LA)
    • Heal the Bay

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