About Steve

PROFESSIONAL SUMMARY Driven and accomplished Broker Associate with successful sales background and exceptional customer relations skills. Highly persuasive in marketing and showing properties and closing sales. Well-versed in entire sales lifecycle and closing processes. SKILLS • Customer Inquiries • Estate Management WORK HISTORY Coldwell Banker - Broker Associate Banker George George Realty • 03/2016 - Current • Cold Calling • Home Evaluations • Home Sale Negotiation • Market Research • CRM Software Use • Fair Housing Laws Knowledge • Property Rights • Property Tours • Updating Client Data • Negotiated contracts and prepared paperwork to manage accurate and legal sales of residential, commercial and land properties. • Managed client relationships via email, text and telephone to stay in frequent contact and maintain trust throughout sales process. • Maintained detailed databases of recent sales and on-market listings for easy analysis and reporting. • Optimized sales processes continuously based on customer feedback and changing market conditions. • Manage Transactions Creative Sales Resource Inc. - Business Development Manager Pasadena, CA • 08/2003 - Current EDUCATION California State University Northridge Northridge, CA • 06/1981 Bachelor of Arts: Education Los Angeles Pierce College Canoga Park, CA • 06/1978 Associate of Arts: General Education • Reached out to potential customers via telephone, email, and in-person inquiries. • Generated new business with marketing initiatives and strategic plans. • Established relationships with key decision-makers within customer's organization to promote growth and retention. • Negotiated and closed long-term agreements with new clients in assigned territory. • Monitored market trends and competitor activities to identify areas of potential opportunity. • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations. • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit. • Represented company and promoted products at conferences and industry events.