About Michelle

Since 2010, Michelle Shay has built a strong reputation as a real estate professional, blending expertise with deep ties to the area. From the northern edge of Lebanon County to the southern tip of Lancaster County, Michelle is a local ally, a knowledgeable guide, and a steadfast advocate for her clients. Having called Mount Gretna home for most of her life and raised her family there, Michelle knows the rhythm of the area inside and out. Her roots in hospitality and service give her a unique ability to tune into what clients truly want, forging genuine connections and tailoring her approach to fit their distinct needs. Michelle’s knack for staging homes sets her apart. With a sharp eye for what makes a property shine, she transforms spaces with subtle yet impactful touches that draw buyers in. Her style is attentive, thorough, and successful, always striving to make the experience smooth and even enjoyable. Whether you’re navigating a purchase or a sale, Michelle’s seasoned perspective helps her spot potential hurdles—big or small—and guide you through negotiations, inspections, and every detail with clarity. A skilled negotiator, she builds trust and finds common ground, securing the best outcomes while keeping relationships intact. When you work with Michelle, you’re partnering with an advocate who listens, simplifies the journey, and delivers results with honesty and heart.