About Karen

I am dedicated to providing the highest degree of service to my clients. Buying and/or selling a home can be a stressful, yet exciting experience. My goal is to assist you through each piece of the process and provide you with the knowledge, expertise, responsiveness and honesty you need in a Realtor. Let me help you with Your Home, whether it is selling your current home or buying a new home - I will be there each step along the way. Business Experience 30+ years consulting directly with clients Provide excellent customer service and interpersonal skills to clients/customers Able to research & analyze data necessary to provide sound recommendations/suggestions Professional Achievement Multi-million dollar producer since 2008 2013 - Present -Consistently ranked #2 FREALTOR in office out of 80+ Realtors; received VP, President Circle Award for production and International President's Elite designation. Education & Certification ABR (Accredited Buyer Representative) CHMS (Certified Home Marketing Specialist) SRES (Senior Real Estate Specialist) Certified Relocation Specialist (Departure/Destination services) Member, National Association of Realtors Member, Worcester Regional Association of Realtors University of Rhode Island, Bachelor of Science The New School for Social Research, graduate studies Continuing Education in Real Estate each year since 2004 Community Involvement Member, Downtown Women's Club - Worcsester Volunteer, Interfaith Hospitality Network Business Philosophy I stand for high level service to buyer and seller clients and believe my job is to provide sound guidance, honest feedback and pleasant attitude throughout each and every transaction culminating in the best outcome for my clients. Areas of Expertise I specialize in assisting all buyers and sellers accomplish their goals of home buying or selling. I have assisted with many First Time Homebuyers, Corporate Relocation clients, Short Sale transactions, Investment and Rental transactions. Be assured that I will give you the utmost in service and attention. Communities I Serve Worcester and Middlesex Counties, and parts of Essex County Testimonials Below are notes, letters and emails that either I or my Manager received regarding their experiences buying or selling a home: "Karen was excellent! She explained completely what her role would be in helping to get it sold and what I could expect her to do throughout the closing process. She made me feel completely comfortable with her and with the process. I love my house and I got the sense that it was in great hands with Karen. Since the moment I signed with her, she has made the sale process completely painless. I could not be more impressed with her work." Laurie P., Seller in Worcester County "My wife and I wanted to send you a note to let you know that we had a great experience selling our home with Karen. She was very enthusiastic from the start and responsive to our needs and questions. She did a great job communicating to the buyers on our behalf. Our sale was part of a corporate relocation and Karen handled all the additional paperwork and procedures without a problem. All in all it was a smooth process." Dan and Kirsten S., Seller in Worcester County "I wanted to let you know what a delightfully positive experience I had with Karen Russo, a Coldwell Banker Realtor with whom I recently worked. I was going through a difficult personal transition that precipitated the need to move, and she was extremely sensitive to my situation. Her knowledge and insights were incredibly helpful to me, as were several referrals to other professionals (loan officer, attorney, moving company, inspector) that were as exemplary as she was. I contacted Karen during the first week of May and closed on a home on July 14! This home exceeded my expectations of what I thought I would be able to afford. I have told all my friends about Karen and would not hesitate to recommend her to anyone who is looking for an experienced, sensitive professional that is a joy to work with!" Rosemary S., Buyer in Worcester County Helpful Links Videos about your Home Septic System