Roy Phelps

    Roy Phelps

    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.
    Being raised in a military family and coaching high school football and track for almost 30 years has taught me a valuable lesson, hard work pays off. My mission is to provide quality service to all my clients. To do all I can do to ensure that each transaction go as smoothly as possible. To be a trusted voice of calm and to intentionally contribute into the lives of my clients.
    Being raised in a military family and coaching high school football and track for almost 30 years has taught me a valuable lesson, hard work pays off. My mission is to provide quality service to all my clients. To do all I can do to ensure that each transaction go as smoothly as possible. To be a trusted voice of calm and to intentionally contribute into the lives of my clients.

    My Client Reviews

    (34 reviews)
    Overall star rating: 5.0
    Past 3 months: N/A

    Ratings Breakdown

    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    100% of Roy’s ratings: 5 stars
    (34)
    4 stars
    0% of Roy’s ratings: 4 stars
    (0)
    3 stars
    0% of Roy’s ratings: 3 stars
    (0)
    2 stars
    0% of Roy’s ratings: 2 stars
    (0)
    1 stars
    0% of Roy’s ratings: 1 star
    (0)

    Showing All Reviews (34)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    2021
    08/24/21
    Malia gave Roy 5 stars out of 5
    Roy has been a very successful realtor with my property. He helped me in purchasing my home as well as recently assisted in selling that home to others. During the time that I have known Roy, he has become more than just a realtor for me. He is also a friend of our family and it has been a pleasure working with him and I have always found him to be accessible and eager to help. I highly recommend Roy if you ever need a realtor in Lubbock.
    09/08/19
    Malia gave Roy 5 stars out of 5
    Roy is an excellent realtor that goes the extra mile to ensure you are buying exactly the best fit for you. Roy has continued to check on me even past the purchase of my home to ensure all my needs are still met. He has become a great friend of my families. He also sold my son and daughter-in-law their home and he still continues to check on them. Roy Phelps is not only a great realtor he becomes one of your friends/neighbors in the community of Lubbock.
    2020
    10/16/20
    Valerie gave Roy 5 stars out of 5
    Roy Phelps is the person you want on your side when selling and/or buying your house. Roy made me feel like I was his only client and top priority. He was always there to answer any questions or concerns that I had. He was transparent about everything that was going on with the sale of my home and the purchase of my new home. When I was looking for my new home, I told him what I was looking for and he delivered. He found us the home of our dreams. Not only is Roy a great Realtor, he is a wonderful person. He truly goes above and beyond for his clients.
    10/05/20
    Lisa gave Roy 5 stars out of 5
    Roy is very professional and fun. We enjoyed working with him! Everything we asked him to do got done quickly. My husband and I highly recommend him!
    10/02/20
    Betty gave Roy 5 stars out of 5
    Roy is one class act.He is a knowledgeable agent and a great advisor!! I super friendly would recommend him to anyone looking into buying a new home..
    08/26/20
    Destiny gave Roy 5 stars out of 5
    Roy Phelps is one of the most hard working and genuine people I've ever encountered. The way he coached my husband and I through our first time home buying experience, and showed so much care and understanding made us feel safe. We feel so blessed to have worked with Roy!
    08/26/20
    Leslie gave Roy 5 stars out of 5
    We've loved working with Roy on a few different real estate transactions! Both as a seller and a buyer, Roy's expertise and knowledge of the Lubbock housing market made our experiences smooth and enjoyable. He always goes the extra mile to tie up every possible loose end and has worked hard for us even after closing day. He's been so helpful and knowledgable over the years. With our most recent purchase, we found ourselves moving back to Lubbock during the midst of Coronavirus. Roy showed me houses over FaceTime, spent hours combing the market and found us the most perfect, beautiful house. He knew what was important to me and he found it. We couldn't recommend him highly enough! If you're looking to buy or sell, give Coach Phelps a call.
    08/25/20
    Dillon gave Roy 5 stars out of 5
    Roy was great and patient when it came to finding our home. He would always be honest when we would look at a house and not try to sell us just anything. He was patient when we struggled to make up our minds and was always making sure we didn't feel bad for changing our minds on possible homes. He worked well with our schedules and found us the wonderful home we have today.
    2019
    12/17/19
    Roy gave Roy 5 stars out of 5
    I cannot say enough good things about Roy. He worked with our family for 7 YEARS to help find us a home and never once wavered in his dedication and excitement to help us. It would have been easy to give up on us, but Roy never quit on us. Throughout the stressful process of relocating to Lubbock, Roy remained steadfast and encouraging throughout. He went far beyond the call of duty by showing us houses via facetime when we could not be in town. He provided us with personal recommendations and contact information to service providers in the area. Roy is honest in his appraisal of a home and never once tried to sell us something he did not believe in. He is supportive of our many wacky ideas and does not shy away from asking hard questions so that we may make the best decision possible (even if it meant not pursing a wacky idea). He showed great patience with us over the years as our lives fluctuated and situations changed. I recommend Roy to everyone seeking to buy or sell in the Lubbock area. His knowledge, patience, resourcefulness, and support will significantly reduce the stress during the moving process; I know it did for my family. Thank you Roy for everything you have done and continue to do for our family; we are tremendously grateful.
    10/21/19
    Jaclyn gave Roy 5 stars out of 5
    Roy Phelps was an absolute blessing for us , from the very first home to the second. I was very scared and he made the whole process so easy. He kept me up to date with information and details. I couldn't image having another realtor.
    10/21/19
    Drew and Dawn gave Roy 5 stars out of 5
    Roy works hard to discover your likes and dislikes, and to match the perfect home for you. He is very patient and doesn't give up the search. We loved working with him...he made the whole process fun.
    09/11/19
    Carol gave Roy 5 stars out of 5
    I am extremely satisfied with the service I received from Roy. He was available on very short notice, understood my real estate needs, was very knowledgeable about the area, has excellent communication skills and was an absolute pleasure to work with. I highly recommend Roy Phelps, and have no hesitation whatsoever in using him again for any future real estate needs!
    08/25/19
    Whitney gave Roy 5 stars out of 5
    Roy provided great insight to the real estate market and buying/selling process in Lubbock and answered all questions quickly and thoroughly to assure I was comfortable throughout the process. He assured things moved quickly and took care of any "bumps in the road" to provide a smooth process from the beginning to end of the sale of my house. Roy has great experience and relationships in the community, which assured the best possible price to sell my home and marketing to appropriate buyers. He provided great suggestions, but overall supported me in my decisions throughout the process. I would definitely recommend him to others and use him again in the future!
    07/10/19
    Nicko gave Roy 5 stars out of 5
    As a first time home buyer, I was nervous about making such a big decision. Roy made every step of the home buying process a breeze. He is very knowledgeable about what he does and is a very easy person to get along with. Even as I worked night shifts, he was very accommodating with my schedule. I would recommend him to anyone.
    06/19/19
    Johnny and Andrea gave Roy 5 stars out of 5
    Roy Phelps is very professional in his line of business, and at every turn, Roy was reassuring, and supportive to us in our insecurity. We were in very strange waters from the beginning of this transformation of our lives, and had absolutely no idea what we were doing. We only knew that we were tired of the responsibilities of land-lordship, and needed help. Well, we made the right choice. Roy walked us through all the trips, and falls, and we came out clean and refreshed at the end of the trip. We are so pleased with the results, and if we ever have any more real estate to move, Roy will be in charge.
    06/05/19
    Melissa gave Roy 5 stars out of 5
    Roy, was amazing to work with and made us feel confident in the home we purchased. Every thing was taken care of and all we had to do was pick which house we liked the best. His local knowledge and attention to detail made us feel comfortable each step of the way.
    06/05/19
    Morris gave Roy 5 stars out of 5
    Roy Phelps was our realtor on the sale of our house in French Quarter Court. He was professional in every way. He worked hard for us Our house SOLD in less than three weeks. I recommend Roy to anyone.
    04/11/19
    Jodi gave Roy 5 stars out of 5
    We can't speak highly enough of Roy! We met him one casual Saturday at an open house and a few days later we attended one of his First Time Home Buyers Information meetings. We knew then that he was the realtor for us. Roy is down to earth, personable, honest, and dedicated. He took seriously our 'non-negotiables' and he gave us honest advice along the way. Roy made the home-buying process easy and fun for us. There wasn't a time that we met when laughs and jokes weren't exchanged. I would highly recommend him to anyone who may be looking to buy or sell.
    03/13/19
    Cassidy gave Roy 5 stars out of 5
    Roy was amazing! We enjoyed working with him as he was very supportive and let us guide our search. We never felt pressured to view properties that we didn't like. From the first phone call to closing day he was more like family than a "salesman". As we were moving states it became a bit tricky in terms of viewings and communicating but it never became an issue. He's quick to respond - whether via phone, text or email - and he went out of his way to make our situation work. When the time comes to look for a new home, there isn't any question on who my Realtor will be! Thanks Roy for making our first home buying experience enjoyable!
    03/07/19
    Diane gave Roy 5 stars out of 5
    Our search for a house in Lubbock spanned a few months, primarily because of problems selling the house we were leaving. But through it all, Roy was extremely patient and understanding of our needs. He listened to what we wanted in our new house and continued to keep us updated on the houses here that he felt met our requirements. Indeed, we looked at a lot of houses, many of which were very close to what we wanted. We never felt that we were under any pressure to make a decision. But in the end, Roy found us the perfect match, and we are very happy with our purchase. Although the whole experience could have been stressful, Roy's upbeat attitude, knowledge of the market, and friendly manner made the process go very smoothly and stress free.
    2018
    09/19/18
    Shaun gave Roy 5 stars out of 5
    Enjoyable experience.
    09/19/18
    Michelle gave Roy 5 stars out of 5
    Roy Phelps is incredible! He made the process of selling and buying a home stress free, and even fun. Roy is very knowledgeable, and communicates well. He helped us to identify the type of home we really wanted, and found the perfect home for us. He was helpful in aiding us to prepare our home to sell as well. Roy is connected well to the community, and recommended excellent people for work we needed done in our home. If you are looking to sell or buy a home, I cannot recommend Roy highly enough.
    2017
    10/06/17
    LuAnn gave Roy 5 stars out of 5
    Roy did an amazing job helping us through the sell of our home and the purchase of a new home.He was very friendly and always available to help when I called.
    09/27/17
    Sonya gave Roy 5 stars out of 5
    I had the pleasure of working with Roy professionally for several years. So, when I was ready to buy a home, there was no one I trusted more. Roy was very efficient, dedicated, knowledgeable, and welcoming. He answered all of my questions and talked me through the entire buying process. He kept me on a schedule and we were able to close in 30 days. He will keep it honest and real. Roy is a 100% full service realtor that makes sure inspections are done, repairs are complete, closing is scheduled, home warranty is ordered, speaks to the lender, deals with title companies and the hassles of contract changes, amendments, etc. Roy Phelps will get you taken care of and in a great home.
    05/18/17
    Judy gave Roy 5 stars out of 5
    From start to finish Roy exhibited personalized professional service as our real estate agent. His work ethic coupled with his people skills combine to create the perfect combination for success.
    04/08/17
    Tanya gave Roy 5 stars out of 5
    I cannot say enough nice things about Roy. He went above and beyond to sell my home and find the perfect home for my family. He was available anytime that I had questions or concerns. Roy is extremely personable, honest, professional, as well as knowledgeable. He will work very hard to meet your needs! My family was extremely blessed by having Roy as our realtor! I would highly recommend him to anyone buying or selling a home. We couldn't be more pleased!!
    01/05/17
    Taneta gave Roy 5 stars out of 5
    I am so pleased to have worked with Roy. He is a wonderful man and completely honest. He helped me understand the process of buying a house. He is dependable and dedicated to doing his very best. I will be buying more property and will definitely use Roy!!
    2016
    10/19/16
    Chanda gave Roy 5 stars out of 5
    Roy was extremely helpful when we were home shopping. He was able to see what type of home in had visioned in my head and worked very hard to make that dream a reality. I have referred many people to Roy and will continue to!
    10/19/16
    Jan gave Roy 5 stars out of 5
    Wow🤗 What an agent! Roy was so helpful and consiencous about all the details of the sale of my parents home. It was a very stressful and emotional time and Roy not only fulfilled his contract with us but went over and beyond to care for and support our family. I would recommend Roy always!
    10/17/16
    Tom gave Roy 5 stars out of 5
    In the winter of 2014 when my wife and I decided to relocate to Lubbock one of our biggest concerns was finding a realtor we both liked and trusted. Since we didn't know any realtors in Lubbock and we were using USAA as our bank we contacted them and they gave us Roy's name. Our first visit was absolutely convincing that what they had told us was true. Roy was outstanding in every aspect of the sale. We were able to view a couple of houses in Lubbock before Christmas but had to leave because of previous Christmas plans. We were under a very tight time frame and with us not being in Lubbock we were concerned we might not find a place before our deadline at our previous location. Roy called us almost daily with any updates he had and we all searched the internet looking for the "perfect" house. Since Roy had taken the time to get to know us and our likes and dislikes we were confident things would work out. We were right. With time to spare Roy found the very best house in Lubbock in our price range that met our needs. Both my wife and I consider Roy to be absolutely professional and trustworthy. His attention to detail is wonderful. We enjoyed our experience so much we consider Roy a good friend and would recommend him to any one looking for the house of their dreams or selling their house because he will work hard for you.
    10/10/16
    Mary gave Roy 5 stars out of 5
    Words are simply not enough to express our sincere appreciation for all the great and thorough work by Mr. Phelps during the purchase of our beautiful home. Mr. Phelps worked endlessly to find the perfect home for us. We couldn't have accomplished this chapter of our lives without him ! We highly recommend him to anyone. Blessings !! Tommy and Mary Duncan
    10/04/16
    Kimberly gave Roy 5 stars out of 5
    Went above and beyond to find us the perfect house. Showed us so many houses until we found the perfect one for our little family. He worked well after hours to make sure things moved quickly and smoothly.
    10/04/16
    Melba gave Roy 5 stars out of 5
    We have worked with Roy on two home purchases. He is always very helpful and has all forms ready and delivers them in a very professional manner. He has a very out going personality and is a delight to work with. E L & Melba Martin
    10/04/16
    Rick gave Roy 5 stars out of 5
    I have used Roy's real estate expertise and knowledge on several recent deals. Roy's professionalism continues to be thorough with his dealings throughout the contractual process. He provides continual, prompt updates, and always has his ever-present smile and positive attitude. Roy is easy to work with, and he will go above and beyond until closing.
    10/04/16
    Adam and Lacey gave Roy 5 stars out of 5
    Roy was so great to work with ! He far exceeded our expectations and did an amazing job. He was very easy to work with, answered any questions we had and went above and beyond to sell our house . It sold two days after being put on the market. We would recommend him to anyone who needs a realtor and will be using him in the future.

    My Experience

    • I have been working in Real Estate since my retirement form public education in 2009. I have proudly worked the entire time at Coldwell Banker as a full time agent. In that time, I have helped many people from first time home buyers to seasoned investors with their real estate needs.

    My Credentials and Memberships

    • Graduate of Eastern New Mexico University with a B.S. in education
    • Received the prestigious "Sterling Society" award from Coldwell Banker International for superior production in 2010, 2011, and 2015
    • Recieved the Coldwell Banker "International Presidents Circle" award for superior production in 2012, 2013, 2014 and 2016
    • Received the Coldwell Banker " Diamond Society Award" for production in 2017,2018,2019.
    • Completed Graduate Realtor Institute (GRI) training.

    My Community Involvement

    • Married over 30 years to the former Lisa Louder
    • 3 great kids Lacey, Kimberly, and Jay
    • 29 years in public education
    • Member of Church on the Rock
    • Board of Directors for 25:35 Water

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