Business Philosophy

    I am committed to giving my clients the best selling and buying experience possible. I assist clients through all processes of the real estate transaction in a personal and professional manner. I am proud to be a part of Coldwell Banker Realty. This process is about my clients, not me.

    Education and Training

    Bachelor of Science, Business Management, Fitchburg State Colllege, Fitchburg, MA

    High School Diploma, Sutton High School, Sutton, MA

    Real Estate License Course

     

    Massachusetts Salesperson Real Estate License, October 2014

    Coldwell Banker Residential Brokerage training

    Community Involvement

    Volunteer at the Lunenburg Primary School as room parent and assist the Administrative Assistant

    Coach/Assistant Coach to Girls Under 10 and Girls Under 14 Travel Soccer Teams

    Coached 5-6 grade girls recreation basketball

    Girl Scout volunteer

    Personal Background

    I have been in the Customer Service field for over 30 years. I started at the Bell Captains Desk at the Hotel Del Coronado in Coronado, CA in 1984. I assisted hotel guests with check in/check out and with tours of the area. I moved back to the Boston area and I worked for Kloss Video from 1985-1987 in the customer service department. In 1987, I started as a Customer Account Representative for Toyota Financial Services. I moved to Credit Analyst and then to the Customer Account Manager position. The most rewarding aspect of all of those positions was the fact that I could help people in all different ways and solve problems. My latest endeavor has been the most rewarding and the most fun, staying home with my 2 daughters. I am glad to show them another side of Mom, and I am grateful for the opporturnities that are in my future. I was Rookie of the year with the Leominster office in 2015. I look forward to serving the Leominster area and surrounding towns and to building new relationships with my associates and clients.

    Communities I Serve

    Lunenburg, Leominster, Fitchburg

     

    Why am I a Real Estate Agent?

    I am a people person and a helper by nature. Real Estate allows me to help people with one of life's most important decisions! I am a creative thinker, I am a great negotiator, I believe communication is key, I am respectful of your time and respect your vision. Please read some of my clients testimonials below!

    TESTIMONIALS

     

    Dear Carol,

    With the coming of a New Year and the passing of six months since the sale of our home, Don and I have had a chance to objectively "take stock" of all we experienced in the two year process of selling our home - "the good, the bad, and the ugly."

    We feel so fortunate that after having contracted with two other real estate agents and losing three, qualified buyers for our house, you contacted us - not once, not twice, but three times, in an effort to present your plan for marketing and selling our home. We often question what would have happened to us if you had not persisted, if we had turned you away that third time.

    Your quiet, self-confidence, your gentle but firm persistence, your astute, knowledge of marketing strategies, and your personable approach impressed us. When we told you all that we had experienced and of our goal to sell our house within six months, you replied,
    "Oh! My goal is to sell it in 30 days."

    And you did!!!

    Your tireless work ethic, your expertise in all facets of real estate marketing, your ability to problem solve, your attention to detail, your congenial manner, including your quick wit - all of these qualities made working with you an absolute joy, Carol. You made everything, the entire process, work, and work efficiently.

    My Experience

    • I have been with Coldwell Banker Residential Brokerage since 2014. I have been in the customer service industry for over 30 years. I worked at the Hotel Del Coronado, Coronado, CA, at the Bell Captain/Concierge Desk. I have been in the customer service department at Kloss Video Corporation in Cambridge, MA. I have been in many customer service positions at Toyota Financial Services for over 14 years, including Customer Service Manager. Real Estate is my passion! I love what I do because I assist with one of the most important purchases a person could make: buying a home! I have gone through Skill Builder (40 hours of training) and AMP (Achieve Maximum Potential, 24 hours) and many courses at Coldwell Banker Residential Brokerage. I have my certifications in Residential Certified Construction and Certified New Home Construction.

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