Frank Nelson

    Frank Nelson

    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.

    My Client Reviews

    (63 reviews)
    Overall star rating: 5.0
    Past 3 months: 5.0
    Ratings Breakdown
    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    100% of Frank’s ratings: 5 stars
    4 stars
    0% of Frank’s ratings: 4 stars
    3 stars
    0% of Frank’s ratings: 3 stars
    2 stars
    0% of Frank’s ratings: 2 stars
    1 stars
    0% of Frank’s ratings: 1 star

    Showing All Reviews (63)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    Christopher gave Frank 5 stars out of 5
    From the first time I reached out to Frank, he answered immediately and from there on out he was very responsive. He did an amazing job on the listing and was a true professional throughout the entire process. During negotiations I always felt like Frank had my best interest in mind. I will be recommending Frank to all of my family and friends.
    Steve gave Frank 5 stars out of 5
    I have used Frank as my Realtor now for 3 deals and he is always professional, detail oriented, knowledgeable, and a pleasure to work with. I will definitely use him again when I buy or sell another property.
    Rick gave Frank 5 stars out of 5
    My wife and I had a great experience with Frank. Always willing to help us and was on top of our needs the whole buying process. We would definitely recommend him!
    Michael gave Frank 5 stars out of 5
    Frank is a pleasure to work with. He did a great job pricing our condo and obtaining professional services to take photos for the listing. Frank was always friendly and courteous and responded timely to questions or addressing issues that arose. We highly recommend him as a realtor!
    Andy gave Frank 5 stars out of 5
    Frank handled all the details from start to finish and kept us well informed all the way. I strongly recommend him to handle your real estate needs
    Nicole gave Frank 5 stars out of 5
    I was relocating due to a new job, I am very glad that Frank helped me sell my house. He is very professional, patient, and knowledgeable. I knew I was in good hands as Frank took care of everything. I highly recommend him to everyone who is selling!
    Frank gave Frank 5 stars out of 5
    Frank is a great guy who helped us immeasurably in choosing the best home for us.
    Derrick gave Frank 5 stars out of 5
    Frank is the best real estate agent I've ever had the pleasure of working with. His attention to detail, professionalism, and trustworthiness are not only some of the best I've seen in an agent...but the best I've seen in a human being in general. We'll be directing anyone we know looking for an agent to Frank!
    Paul gave Frank 5 stars out of 5
    I can't say enough good things about our experience working with Frank. He was very helpful all through the sales process, really made it easy. The cool thing about Frank is, even though we have long since closed on our home, he still keeps in touch with my wife and I and continues to assist in our moving plans. I highly recommend Frank!
    Raul gave Frank 5 stars out of 5
    Frank was very thorough and professional throughout the process. He worked hard to get me top dollar for my house and everything was handled in a timely manner. I plan to use Frank again and recommend him highly.
    Pauline gave Frank 5 stars out of 5
    We were fortunate that Frank Nelson was available the day we walked into the Coldwell Banker office in Palencia inquiring about a listing we had seen. Over the next few months he helped us with viewing multiple homes until we found the perfect property that met our needs. Frank followed up with any and all requests or questions we had, and was present for inspections. He communicated with the Sellers agent, Closing agent, and contractors promptly to insure a smooth closing. We are experienced home buyers, and can attest to fact that his expertise is by far superior to any other agent you might encounter. Plus he is a really nice guy!
    Anne gave Frank 5 stars out of 5
    My husband and I were talking to an inspector friend and told him we needed an aggressive Realtor. We lost out on a couple of properties because the one we were working with took too long to get around to showing us properties. We contacted Frank at 8:30 the next morning, he immediately sent us some properties, and within 3 hours we found our property and submitted an offer. He was proactive throughout the process and we are so glad that we found Frank. Highly recommend Frank to anyone needing a realtor!
    Mary gave Frank 5 stars out of 5
    We found frank from our broker up north he is definitely friendly out going and will work very hard for you to find you the home for your family for sure he never gives up we have been blessed to have him as our realtor in this process thank you
    Dale gave Frank 5 stars out of 5
    Frank, has been exceptional in all aspects of being a truly caring, reactive, and caring realtor. From the start, he hustled his effort to find me what I was looking for in a new home. When I first called Frank, I was just casually looking in the St Augustine area as my plan was to buy in Ocala. I was just here visiting with my son. Within a half day, Frank led me to Bannon Lakes, and the deal was done. For 4 months, Frank has monitored the construction of my new villa. I have never experienced a realtor who stay with me through the whole process. Frank is truly a 5 star realtor and I would recommend him to anyone. Thank you. Dale Zaletel
    Jack gave Frank 5 stars out of 5
    We have moved 20 plus times working with many real estate professionals, Frank leads the list in terms of his commitment to help you make the right choice in buying a home. The real key is the attention to detail before ,during and after the sale and closing. We still are asking for help in finding workers and Frank responds very quickly with good suggestions. We plan to recommend Frank to anyone we know who is considering moving to the area.
    Debbie and Paul gave Frank 5 stars out of 5
    Choosing Frank as our realtor was the best decision we could have ever made in relocating from North Carolina to St. Augustine. We chose him based on the numerous positive reviews he had already received (via website). Our timeframe was slim when we came to Florida to view homes. It was a 6 weeks window from our initial offer through our closing and he was there 110% of the time. We were back in North Carolina during the inspections process so he took care of inspections and follow-up and kept in constant contact reminding us of upcoming lender needs, insurance needs etc. He also followed up with our lender on a regular basis to ensure a seamless closing. He answered our phone calls and/or texts promptly! His in depth knowledge of the St Augustine area was impressive and so helpful. Frank is truly the most professional, dedicated and personable agent we have ever had the pleasure of working with.
    Michelle gave Frank 5 stars out of 5
    Frank was wonderful! If you are in need of a realtor who is knowledgeable, professional, very responsive & pleasant to work with, Frank Nelson is the agent for you.
    Laura gave Frank 5 stars out of 5
    It is with pleasure to recommend Frank Nelson to met your real estate needs. Throughout the entire process of trying to find a home for our family, Frank was very responsive and paid close attention to detail in what we were looking for. He was efficient in providing many listings to look at and was careful not to waste our time on properties that didn't fit our needs. He was very knowledgeable in the different neighborhoods and what it had to offer. Frank went above and beyond his services to help us through our transition. Very professional, friendly and respectful. He also provided safe environments during this covid period. Thank You Frank Nelson!
    Beth gave Frank 5 stars out of 5
    Frank is patient, friendly, knowledgeable, and accommodating. I'm a first-time home buyer, and he makes the complicated process of finding a home understandable and easy. He has gone above and beyond to find information about properties I've been interested in. He approaches each viewing with a positive attitude. He is a joy to work with and I recommend him without reservation.
    John gave Frank 5 stars out of 5
    I have worked on many deals with Frank. He has proven to be very effective in negotiations, follow through and making things happen. A few of the most important attributes I have found is his extremely high level of integrity, honesty and trust. Highly recommend!
    Jameson gave Frank 5 stars out of 5
    As first time homebuyers, Frank was very knowledgeable of the entire process and Helped us every step of the way! My wife and I are grateful for the experience we had with Frank as our realtor!
    Katelyn gave Frank 5 stars out of 5
    Frank exceeded our expectations. He always had our back whenever we encountered sales people, never showed us homes above our budget and was patient with us as we were new home buyers. Highly recommend!
    Kelly gave Frank 5 stars out of 5
    I would recommend Frank without hesitation for your real estate needs. Having relocated frequently due to work, we have worked with many realtors both on the selling and buying end. Frank's level of service, without a doubt far exceeded any realtors we have worked with prior in multiple states. He was honest, knowledgeable, keyed into the local areas, and very responsive to our questions, concerns and needs guiding us through the buying process each step of the way. If we had a question, he either had or found the answer. On top of all of this, touring potential houses with Frank felt like touring with family. He seemed to read what we were thinking without us, even saying it. I know there are many choices out there when selecting a realtor, go with Frank, you will not be disappointed!
    Lewis gave Frank 5 stars out of 5
    Frank is amazing!!! He really knows the real estate business !! His many years of experience really show in his negotiation skills. He follows up and follows through!! Returns all phone calls , closes on time and attends all closings. You buy with Frank you feel like family !! This is how it is done !! Thanks Frank for being so awesome !!
    Brian gave Frank 5 stars out of 5
    I found Frank to be a very caring partner in helping us find and purchase our home. We were relocating from out of state. He responded immediately to my inquiry on a Sunday about working with us and never stopped doing everything he could to help us and guide us throughout the process. He makes himself available practically all hours of any day. I could not recommend a better professional for home transactions. I will recommend Frank every chance I can. Frank is someone you will want to maintain contact with even after the home transaction is completed. Very nice guy! And very knowledgeable.
    Mary gave Frank 5 stars out of 5
    Working with Frank was an absolutely wonderful experience. Buying a house for the first time can be a very stressful situation. However, Frank was not only knowledgeable and helpful, but also a calming presence throughout the process. He always makes himself available to answer questions, and will go the extra mile for you. I will definitely recommend Frank to anyone who may be in need of a realtor. Thank you so much Frank for your professionalism, it was very much appreciated!
    John gave Frank 5 stars out of 5
    Frank Nelson represented Helene and I on the sale of our home. Despite the trying times we have all been going through, Frank's consistency and professionalism was true thru the entire process. Frank is a Gentleman and we would recommend him as a sales professional anytime. Thank you Frank for your help thru this process. Sincerely, John & Helene Rogers
    Teresa gave Frank 5 stars out of 5
    There are not enough words to describe how satisfied we are with Frank. During this pandemic he has gone above and beyond to help us. He listens and is patient as we're first time buyers with many questions and concerns. I will absolutely recommend him to anyone I know in the future seeking to buy a home enthusiastically!
    Tony gave Frank 5 stars out of 5
    I was a first time home buyer who was nervous about making the right decision for myself. Frank made the process easy by having flexible hours and never pressuring me to make a decision. I always felt that my choice in the end was entirely up to me. I would definitely recommend using Frank.
    Cheryl gave Frank 5 stars out of 5
    Frank helped get my home sold quickly and for a good price. I appreciated his willingness to help with the smallest of things and he never made me feel like I was a bother. I definitely recommend Frank if you have a house to sell.
    Ross gave Frank 5 stars out of 5
    Frank was vital in helping us sell our beach front condo. He is incredibly knowledgeable and great to work with. I highly recommend Frank to anyone looking to buy or sell.
    Ross gave Frank 5 stars out of 5
    Frank is an excellent agent. Very knowledgeable and responsive. I look forward to working with him again in the future.
    Stuart gave Frank 5 stars out of 5
    Frank was very professional. He returned all calls, and sold our condo for us. We would definitely use Frank again in the future. Frank is a keeper!
    Colleen gave Frank 5 stars out of 5
    This is our 3rd time working with Frank, and he's awesome! He makes the whole process easy, and handles all the multiple issues that occur in a professional matter. He is knowledgeable, and is always one step ahead of everyone else!!!
    Josh gave Frank 5 stars out of 5
    Frank was a pleasure to work with from day 1. When we began looking in the St. Augustine area, my wife filled out an online form to find an agent, and Frank contacted her immediately. He got us into every house we wanted despite very tight timing, and in 2 days, we had found our dream home! He offered tons of advice about the area and the homes and gave us a ton of his time. We couldn't be happier with Frank or the home we got. He's also just a heckuva a guy. We had fun and lots of laughs during the entire process. We highly recommend that you call Frank first if you are looking for a home in his area. You won't be disappointed.
    Dean and Cecilia gave Frank 5 stars out of 5
    Frank was very professional and helpful. He was well informed about market conditions and assisted with setting a good selling price. Frank was attentive to our needs and met all our expectations. We highly recommend him as your buying or selling agent.
    Sarah gave Frank 5 stars out of 5
    Thanks again for all your efforts in getting the property sold quickly. We will most definitely keep you in mind should we, or anyone we know need a Realtor in the future.
    Brian gave Frank 5 stars out of 5
    I was referred to Frank by a friend who was a repeat home buyer. This being my first home purchase, I was very new to terminology, process and what to and not to look for in a property. Frank was 110% supportive of me, my decisions, and wants through my whole home buying experience. Frank's candor about the home buying process, about properties that may interest me, and warnings about types of properties to stay away from was super helpful in buying my first home; he will definitely point you in the right direction for purchasing the perfect home for you. Out of my whole experience with Frank, I think the most honorable thing about Frank was that he gave me the same quality of customer service and attention as he did with his $500k home buyers. That in my book shows he is truly interested in putting you in a house to make you happy and love and not interested in his check at closing. I hope that when I am ready to move and sell the house I am currently in, Frank will still be in the realty business because I totally want to sell my house with Frank when the time comes. Super awesome realtor! Thanks for everything, Frank!
    Ken gave Frank 5 stars out of 5
    Frank is knowledgeable and prepared to move the sales process forward. He used a professional photographer and helped us present our home in the best possible way. We had multiple offers the first day of the listing and closed about a month later. We were very pleased; We would recommend Frank to anyone selling a house.
    Donald and Michelle gave Frank 5 stars out of 5
    I have bought and sold many homes in the past as an investor and personally. Frank met my husband and I over a year ago through the USAA Home Buying Program. We were relocating to Florida and flew in to meet with him. We relocated several months later and were viewing areas we possibly wanted to live. We had homes out of state that were being shown and because we really didn't know areas surrounding Jacksonville or where we wanted to purchase, Frank shared lots of knowledge that led us to our dream home. Without his patience and diligence we could have looked much longer. My husband and I had a checklist that was extensive and our home is incredible and completely exceeds our expectations. If you are looking for a realtor with common sense, experience, knowledge and commitment then you will be very happy with Frank and the Coldwell Banker team.
    Robert gave Frank 5 stars out of 5
    If you are looking for a knowledgeable and responsive real-estate professional who has your back throughout your home buying experience, Frank is your guy.
    Corey gave Frank 5 stars out of 5
    Frank did an outstanding job with my relocation to the area. I moved from Pennsylvania, and Frank would answer my emails until very late in the evening with information on houses that I requested. Frank gave me four entire days of attention when I flew in to house hunt. His knowledge of the area is incredible! He helped me understand traffic patterns, school districts, and general location that helped me to make a wise decision. I would highly recommend him as your next Realtor!!!
    Jeff gave Frank 5 stars out of 5
    I have bought and sold many properties all around the country and can truthfully say I have never met a harder working Realtor than Frank; at one point actually helped us move furniture to get the rooms properly balanced. I had a property that due to it's location could have been a difficult sale but due to Frank's specific knowledge of the area he was able to market it in a specific manner that produced a buyer quicker than either of us would have imagined. As a buyers agent he really and truly did look out for us and provided invaluable advice to get the best possible deal. You just can't do any better than Frank!
    Matthew gave Frank 5 stars out of 5
    Frank is the best, helped me buy my first house and then helped me sell it fast. Would use him again for sure. I'm talking 1 day fast. He knows the market!
    Pamela gave Frank 5 stars out of 5
    Frank was a Godsend for me and my family during our transition to TX. He is very professional and has excellent customer service. He has a great demeanor, personable and is a very nice man. We had trust in him to take care of things appropriately and he was always honest, forthright and available when we needed him. He had our best interest at heart. If anyone has the pleasure of dealing with Frank it will be a great experience.
    Jon gave Frank 5 stars out of 5
    We cannot thank Frank enough for all the time, energy, and expertise he used in helping us find the perfect home. He spent so much time with us explaining the process and providing us with useful advice. We had a lot of questions, some of them really dumb! But he patiently took us through the process, answering all our questions. We love our home and owe it all to Frank!
    Danielle gave Frank 5 stars out of 5
    My husband and I acquired the services of Frank Nelson in July to sell our house. Frank gave us great ideas on making our house more appealing to potential buyers and worked diligently to bring in potential buyers to view our house. Frank had our house sold and closed by September. We would recommend Frank to any potential buyer or seller.
    Brian gave Frank 5 stars out of 5
    As first time house hunters my wife and I knew absolutely nothing about the process. Frank helped us immensely every step of the way. To say we had a lot of questions would be an understatement and Frank answered everything, made us feel comfortable and handled the whole process with expert skill. Thanks to him the entire journey from going to look at available homes, all the way to closing was easy and enjoyable. I would highly recommend Frank Nelson to anyone and we are very grateful for all his hard work!
    Matthew gave Frank 5 stars out of 5
    Working with Frank was such an incredible experience. He was so positive along the entire process and I truly felt like he was not only a great real estate agent but a great friend as well!
    Karen gave Frank 5 stars out of 5
    Frank met with me early in the year and listened to my concerns about not being ready to sell right then. He checked back from time to time to see how things were going. When I was ready I contacted him and negotiated the price I wanted to ask and he agreed. The sale went fast and I ended up getting more than I had asked for. I valued his experience and expertise as a Realtor but mostly I valued his respect and empathy for me as I was a widow and had no experience in selling a home. He is a true asset to your company.
    Rachel gave Frank 5 stars out of 5
    My family has had multiple listings and sales with Frank Nelson over the years and he has always done an outstanding job and always exercises professionalism.
    Roger gave Frank 5 stars out of 5
    Frank helped my wife and I find a great house to purchase a few years ago, that was within our budget but also very close to the Lake on a quiet dead end street. He was always available, always answers his cell phone, and very pleasant to work with. I've already referred friends and family to him as well. Thanks Frank!
    Duncan gave Frank 5 stars out of 5
    Frank Nelson is a one in a million kind of person - as for real estate agents, I am confident he is the best there is. Frank works in every capacity imaginable and makes the buyer's experience incredible. He is an extraordinarily trustworthy, faithful, and resolute agent. Most importantly, Frank understands his clients' desires and works with an indefatigable diligence to make things happen. Frank is the new paradigm of real estate agents and brokers. I highly recommend Frank because he is the pillar of excellence.
    Meg gave Frank 5 stars out of 5
    Frank assisted me in the purchase of a wonderful townhome. He was extremely thorough and professional and since this was my first purchase of this kind, was very skilled in explaining all of the details so that I completely understood everything completely. In a world where some people cut corners, he stands out as a consummate professional
    Christina gave Frank 5 stars out of 5
    Frank is a wonderful agent! He understands his clients needs and goes out of his way to make sure they are taken care of. He has helped me purchase my home and I couldn't be happier!!
    Rachel gave Frank 5 stars out of 5
    We can't thank you enough, you were a huge support in helping us get this done so quickly and smoothly. We will keep in touch!
    Diana gave Frank 5 stars out of 5
    We really appreciate all your hard work over the last few months. You really were a Godsend! You made this process so easy and enjoyable. Thanks for helping us make one of our biggest dreams come true!
    John gave Frank 5 stars out of 5
    We bought our home through a long distance process from Ohio. Frank was a fantastic help. He did all the leg work for us as we had certain musts for our new home and had homes set up for us to view the weekend we came down. While down looking at homes he showed us the area and made us feel welcome. After we signed the contract for purchase and went back to Ohio, Frank continued to follow up on any necessary walk thru's and final inspections of the new home taking the burden on coming back down each time off our shoulders. Since our move down Frank has continued to be a great friend. We owe our smooth move from out of state all to Frank!
    David gave Frank 5 stars out of 5
    Our situation required us to move out of state and leave our home for sale with Frank. He took care of everything from showing the home to watering plants and even replacing batteries in our programmable thermostat to ensure the heat kept the home at an acceptable temperature. He was always very responsive and worked hard to help us get the most money for our home. He put our mind at ease in a normally stressful situation.
    Rui gave Frank 5 stars out of 5
    Frank was very knowledgeable about the area and was able to work around my schedule (sometimes even as late as 10pm!) to show me houses. He went above and beyond in helping me find my home as well as explaining the process and paperwork along the way.
    Sarika gave Frank 5 stars out of 5
    Always picks up calls, very professional, attentive, and easy to work with.
    William gave Frank 5 stars out of 5
    Frank helped me find a house on a quick weekend trip. He was prepared, organized, and listened to my needs before I arrived so we didn't waste a lot of time looking at junk houses. Definitely recommend Frank if you need a great realtor!
    Michelle gave Frank 5 stars out of 5
    Frank has helped me buy and sell multiple properties and has always been a true professional. The most recent sale had us moving across country and he was able to assist by finding us a great realtor in another state. I always recommend Frank to my friends and family, and he has always done a great job taking care of them. Highly recommend!
    Dennis gave Frank 5 stars out of 5
    I've known Frank for over 15 years. Through the course of many purchases and sales of real estate Frank has handled for me, whenever any situation would call for a creative solution, Frank has always come up with a ready answer or solution to assure a successful acquisition or sale. Nothing gets by Frank, he doesn't miss a detail. He knows how to get things done right and done timely. . If all that would not be enough, Frank's a pretty nice guy, also!

    My Experience

    • Professional Realtor® 2005-Current
    • Medical Supply Industry 1993-2005
    • US Army Military Police 1980-1993
    • Over $100 Million in Closed Sales Production
    • Over 500 Properties Closed

    My Credentials and Memberships

    • NAR - National Association of Realtors
    • NEFAR - North East Florida Association of Realtors
    • NEFAR Global Business Council
    • St. Augustine/St. Johns County Board of Realtors
    • Coldwell Banker Global Luxury Certified Agent
    • ABR - Accredited Buyers Representative
    • SRES - Seniors Real Estate Specialist
    • CRS - Certified Residential Specialist
    • ePro - Internet and Technology Expert
    • CMRS - Certified Military Residential Specialist
    • Institute for Luxury Home Marketing
    • Nocatee Certified Agent
    • eTown Certified Agent
    • Smart Home Certified Agent
    • CSA - Certified Staging Advocate

    My Community Involvement

    • Volunteer at Saint Johns County Council on Aging
    • Member and Volunteer at Memorial Presbyterian Church
    • Lifetime Member of Veterans of Foreign Wars

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