Penny Cutshaw

    Penny Cutshaw

    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.
    I believe in doing my best to guide my clients through the buying and selling process that provides the least amount of risk and stress. My past careers and relationships have provided me the wisdom to relate and understand the importance of working as a professional and competent Realtor. I will work hard for my clients and strive to be the Realtor you can trust!
    I believe in doing my best to guide my clients through the buying and selling process that provides the least amount of risk and stress. My past careers and relationships have provided me the wisdom to relate and understand the importance of working as a professional and competent Realtor. I will work hard for my clients and strive to be the Realtor you can trust!

    My Client Reviews

    (53 reviews)
    Overall star rating: 5.0
    Past 3 months: N/A

    Ratings Breakdown

    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    100% of Penny’s ratings: 5 stars
    (53)
    4 stars
    0% of Penny’s ratings: 4 stars
    (0)
    3 stars
    0% of Penny’s ratings: 3 stars
    (0)
    2 stars
    0% of Penny’s ratings: 2 stars
    (0)
    1 stars
    0% of Penny’s ratings: 1 star
    (0)

    Showing All Reviews (53)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    2021
    11/13/21
    Dwain And Martha gave Penny 5 stars out of 5
    Penny responded to our real estate needs in a timely, efficient, professional and courteous manner. She was a pleasure to work with. Her personality and demeanor is warm, sincere, and client friendly. Penny makes those around her feel comfortable as she creates a warm and relaxed environment. She is quick with a smile and laugh and has a good sense of humor. She goes the extra mile to apply all of her resources and experience to meet the real estate needs of her clients. Penny answers and returns phone calls, responds to e-mails, and other requests for information in a prompt and timely manner. We most definitely would recommend Penny to our friends, neighbors, and family. We would not hesitate to contract with Penny in the future should our real estate needs be better served through an agent. We feel we have a friend and someone that we can trust in Penny. We know that she would go into a foxhole with us to better serve our needs, and will always have our back. We have a lot of respect for Penny, and we know that the feeling is mutual with her toward us.
    10/18/21
    Susan gave Penny 5 stars out of 5
    I very much enjoyed working with Penny. Her getting down to business attitude made it easier to weed out homes that we did not have to settle on. She is positive and makes sure you are taken care of, answering every question and concern you may have through the home buying process. I would not look for anyone else to help me when purchasing another home.
    08/05/21
    Stephan gave Penny 5 stars out of 5
    Penny was very helpful, knowledgeable and supportive. She made the process simple and efficient.
    07/17/21
    Heath gave Penny 5 stars out of 5
    MY WIFE AND I MOVED TO TENN. FROM ARIZONA . PENNY WAS VERY HELPFUL THE WHOLE WAY. SHE KNEW WHAT WE WERE LOOKING FOR AND THE FIRST HOUSE WE FOUND WE PURCHASED. WHEN SOME SMALL ISSUE'S AROSE SHE MADE SURE TO TAKE THE NECESSARY STEPS TO HELP US
    07/16/21
    Robert gave Penny 5 stars out of 5
    We discovered Penny by accident. My family and I were planning our future and my retirement. Tennessee became our target location and since we live in California, we started looking online. Penny became our contact by virtue of the way the website worked. It linked us to her and we talkded that same day. We could not have asked for a better realtor. She was immediately accessible and answered many of our first questions about properties in which we were interested. She was patient as we changed our minds and asked new questions. When we finally had our list of properties to see when we took our trip to Tennessee, Penny had all our appointments set up so we could efficiently use our short 3 days we had. Her work hours do not end at 5pm, which was really great for us with the time difference from California. She knows her business and the local property. She made sure we understood what issues might arise under certain conditions and helped us work through a somewhat difficult situation. She is encouraging and dedicated. We felt she was there for us and represented us well. During negotiating price, she got us the price we were hoping for. Overall, we have recommended her to our son and many others. We definitely will seek her out the next time we are looking for property!
    07/12/21
    Kathryn gave Penny 5 stars out of 5
    Penny has done a wonderful job for us. She is efficient, communicative, and very easy to work with. I would definitely recommend her.
    06/14/21
    Hope gave Penny 5 stars out of 5
    Penny comes with my highest recommendation. Our property sold quickly and during the process she answered all my questions/concerns honestly. Her response time is excellent and her smile is uplifting!!
    06/12/21
    Raeshelle gave Penny 5 stars out of 5
    Penny was very kind and professional and played an important role in helping my husband and I move from VA to TN. We enjoyed working with her as our real estate agent and we would defiinitely work with her again, and recommend her to others.
    06/06/21
    Jordan gave Penny 5 stars out of 5
    Penny is fantastic! Not only did she find us a home in this crazy market but during our move across country she answered all of our questions and was a big help before we even met her. She kept us informed and educated through the entire process. If we need a realtor in the future we will definitely be calling Penny.
    05/03/21
    Daniel gave Penny 5 stars out of 5
    Penny was awesome to work with in selling my home! She was very professional, knowledgeable, and made the process of selling my home a very easy one! She was very timely on her responses to me on showings, keeping me up to date on what was happening during the selling process, and always available when I had questions! I highly recommend her if you are looking at buying or selling a home! I will definitely be using Penny for any future real estate needs!
    03/02/21
    Grace gave Penny 5 stars out of 5
    Penny has been an amazing realtor!! She knows the market and is able to keep things realistic! I was able to both buy and sell a house knowing I was getting the best for both deals. She was superbly patient and really fought on my behalf to get the most out of both transactions. She wasn’t pushy as some realtors can be, just to make a sale. She was kind and always kept my spirits high. I highly recommend her as you know you’ll only walk away with the best!
    01/22/21
    Janis gave Penny 5 stars out of 5
    Impeccable customer service from listing to closing! Penny is professional and on top of all the details. She made selling our home stress-free. We really appreciated her knowledge of the local market and marketing skills.
    2020
    09/08/20
    Client gave Penny 5 stars out of 5
    This review is by my client P Hickman? If you are looking for someone who works hard I would recommend Penny. She does a superb job! We were blessed to have chosen her to sell our home. I recommend Penny Cutshaw. She is honest and helped with multiple issues during the sale of our home. She was always available and sold our home quick.
    09/04/20
    Kimberly gave Penny 5 stars out of 5
    Amazing, superb response to all my questions or concerns. It was a fast sale. I highly recommend this sweet lady to sale your property.
    07/16/20
    Robert gave Penny 5 stars out of 5
    We made a wise choice in choosing Penny as our real estate agent. She has a great personality and was so easy to work with. Our condo sold within one day of listing with her. She kept us informed every step of the way. of the selling process.. We highly recommend Penny to anyone needing a agent.
    05/01/20
    Kenyadah gave Penny 5 stars out of 5
    Mrs. Penny was very helpful, patient, encouraging and understanding especially with this being our first home and not pushy at all she always said "remember this is going to be your home, not mines or anyone else's." I would highly recommend her to anyone looking to purchase a home.
    03/28/20
    Ira gave Penny 5 stars out of 5
    If you are in the market for a 100% totally dedicated Real Estate Agent in the Knoxville, Tennessee vicinity to suit your every Real Estate need, then look no further, once you have gotten acquainted with Penny Cutshaw. Penny is the utmost in a professional Real Estate Agent and will closely pay attention to your every detail, in your Real Estate needs. She will keep you informed from start to finish during the entire process and unlike a lot of other agents, she will promptly return any phone call, text or email that you send her almost immediately. In today's hectic world, it is nice to know that there is still someone who not only has honest, old fashion values, but, still is able to keep up with the changing times and point you in the right direction with total confidence. It has been an absolute pleasure to work with Penny and I sincerely hope that her future endeavors go as smoothly as mine did! Thank you once again Penny for making my home purchase a really, truly, great experience and I will gladly refer you to anyone in the future who needs a one of a kind realtor in this area!
    2019
    10/21/19
    Gayla gave Penny 5 stars out of 5
    I think Penny is very professional and very personal in working with people.I felt like Penny had my back so to speak She made sure all proper forms were complete and I felt assured everything was handled correctly.I will look no further than Penny when I need a realtor again. She worked non-stop in finding a buyer for our home. The whole process was very quick and I can't thank her enough.
    10/05/19
    SWANZETTA gave Penny 5 stars out of 5
    Penny was a pleasure to work with. We truly appreciated her guidance on all the properties she drove us to. She kept us informed on all the properties we saved & was an absolutely wonderful agent. We are truly grateful for the home she assisted us in purchasing our home.
    09/23/19
    Pamela gave Penny 5 stars out of 5
    wonderful lady to talk to and enjoyed having her as our sales lady
    09/19/19
    Brenda gave Penny 5 stars out of 5
    I had the pleasure of working with Penny Cutshaw from start to finish she was very kind and professional always keeping me informed .
    09/10/19
    Carol gave Penny 5 stars out of 5
    You will not find a more dedicated realtor than Penny. She was always in communication with me & answered my hundreds of concerns & worries with never ending patience. Penny guided me gently through the house buying process smoothly & stress free. She always had my best interest in mind. I am so grateful to Penny for helping me find my dream home.
    07/17/19
    Gwen gave Penny 5 stars out of 5
    Penny was great to work with, she was there every time I needed to talk or send a message. She replied almost immediately to all my texts even late night ones. I would definitely recommend her to anyone looking for an agent to help them find a home.
    06/06/19
    Shakita gave Penny 5 stars out of 5
    Penny is a God send!!! I don't know how we found each other but I thank God for her every day. I told Penny the type of house I wanted and she never stopped looking, even when I wanted to give up she never stopped searching. Penny made my home buying process as stressless as possible. After I found a house my lender backed out so Penny found me another one which was better than the one I was getting. Penny will answer her phone no matter what, I called her while she was on vacation and she took time out to talk to me. I can speak highly enough of Penny. I'm going from paying outrageous rent on an apartment to owning my own home. Thank you Penny for all you did for me. You are awesome
    05/29/19
    Gary gave Penny 5 stars out of 5
    I would definitely recommend Penny and the Coldwell Banker team! This was not my first selling experience but it was the first time I really felt the agent knew her business. She came to the first meeting with helpful information and explained her process in a way that definitely showed her expertise in the market. She was Super responsive, as if you were her only client. Friendly and Professional. Thanks for helping me sell my property!
    05/19/19
    Andrea gave Penny 5 stars out of 5
    Penny did a great job helping me with a long distance transaction. She was knowledgeable, helpful and always cheerful. I recommend her highly to anyone buying or selling in the greater Knoxville area!
    04/08/19
    CHARLES gave Penny 5 stars out of 5
    Excellent service and always responsive, Very professionalism and easy to work with.
    02/18/19
    Amber gave Penny 5 stars out of 5
    Penny treated my family like old friends and advised us as such. She broke down each step and explained everything (often more than once!) due to our being first time buyers. I felt fully informed during the entire process and knew Penny was but a phone call or text away. It was very rare that she did not answer immediately! Penny negotiated and advocated for us consistently. She was also very flexible with our work schedule constraints and was incredibly patient and kind when my husband and I had to bring our three small children along with us to view homes one evening! Penny is absolutely the best. Hands down. We cannot thank her enough.
    02/02/19
    Kevin & Lauren gave Penny 5 stars out of 5
    Penny was awesome! This was our first home buying experience. We had briefly worked with another realtor but it wasn't a good fit and we asked friends and family for a recommendation - we received Penny's business card. She got to work straight away to find us the perfect place and made the whole lrocess much less stressful. We knew we had someone in our corner and she pushed and pushed to make sure we would meet our closing date. Thank you for helping us become homeowners, Penny!
    2018
    12/03/18
    Phyllis gave Penny 5 stars out of 5
    It was a pleasure to work with Penny. She was right on point with every thing. Very professional, but with a heart for those she works for. Our property sold much sooner than we ever thought it would. all because of Penny's hard word and dedication. I would for sure use her again if ever the time comes that we would need a realtor. She does her best to see to it that all your questions are answered. and that you're satisfied with the outcome.
    11/26/18
    Jeana gave Penny 5 stars out of 5
    Penny is great. She kept me informed every step of the way. Penny helped me find the right house for me in a very short time. She is very knowledgeable in the real estate business. Penny is very easy to work with. She guided me through the entire process. If you are looking for an agent look no further because Penny Cutshaw is the best in the business. She ensures your questions are answered. She has her clients best interested in mind when you work with her. Penny pays attention to detail and things that I wouldn't have thought of she did with keeping my best interest in mind. Trust me select Penny as your real estate agent, you will be so glad you did.
    09/24/18
    Rita gave Penny 5 stars out of 5
    We feel very lucky to have met Penney and have her as our realtor.She went above and beyond to make selling and buying our new house a pleasant experience. We felt like we could call her anytime and she would always answer our questions and take care of any issues that we had.We would highly recommend her to anyone if they need to buy or sell.. Randy&Rita Reynolds.
    08/04/18
    Janice gave Penny 5 stars out of 5
    I met Penny though a relative while I was trying to buy a home. She is so very professional but on the other hand she was very friendly and my husband and I enjoyed getting to know her and work with her. She sent houses to us in the price range we were looking at and they were the best and most well kept houses that she could find. She answered text on the weekends and even set up appointments when we gave her a last minute notice. She did her homework well and could answer all the questions we had on the homes we looked at. I recommend Penny for all these reasons and I will continue to recommend her to all my family and friends that are looking to buy or sell. Thank you Penny for all you do. You are so dedicated to your profession and your clients.
    08/03/18
    Angela gave Penny 5 stars out of 5
    Penny was very responsive and professional making our experience positive and smooth. 5 star service!
    06/30/18
    Cindy gave Penny 5 stars out of 5
    Penny was very aware of what we were looking for in a home. She listens to her customers and she knows the area so well. She is professional but oh so easy to deal with!
    06/07/18
    Nick gave Penny 5 stars out of 5
    I've had the honor of working with Penny several times the past year and each time have been more impressed with the dedication and value she provides to her clients. In this business, being a good communicator and clearly communicating with your clients is of the utmost importance. This is where Penny excels. She's able to keep her clients happy by keeping them informed during each stage of the home search and buying process. It doesn't matter if you're buying a million dollar home or purchasing land for $40,000, she provides unparalleled customer service. She takes pride in making every customer feel like the only client she's working with. She takes time to answer any questions or concerns her clients may have and to explain positives and negatives with each property. Penny's experience being a realtor has allowed her to see pretty much every scenario in the book. I would highly recommend choosing Penny to be your realtor as she'll treat you like a member of her family and go above and beyond your expectations.
    03/19/18
    Jennifer gave Penny 5 stars out of 5
    Working with Penny was absolutely amazing! My husband and I are new home buyers and we had a lot of questions. She is very friendly, knowledgeable, approachable, and helpful with whatever questions or needs we had. Penny is a hard-worker who always answered our questions quickly and we appreciated her dedication to helping us find our perfect home. I would highly recommend Penny to anyone!
    03/08/18
    Larry & Shirley gave Penny 5 stars out of 5
    On February 1, 2017 we listed our residental property with Penny Cutshaw of Coldwell Banker. Penny was able to get a full list price contract by March 30,2017. The contract was for the full asking price without any additional requirements on out part. Thanks Penny Larry and Shirley T. of Knoxville, TN
    02/15/18
    Cathy gave Penny 5 stars out of 5
    Penny was fantastic in helping me find my home. So patient and kind! I must've dragged her through a dozen homes! She was always available to answer my million questions. She will work hard for you and stay by your side.
    01/29/18
    Terrye gave Penny 5 stars out of 5
    Penny listened to me and took her time. She met me on my schedule. Very professional, kind and courteous. I can't say enough about Penny and I definitely would recommend her and Call on her again if I were selling my home or looking for another one.
    01/27/18
    Anita gave Penny 5 stars out of 5
    Penny is beyond outstanding. In 2 years of trying to sell my homes and 3 prior Realtors, she had it done with in 6 months time. I'd give her 10 stars if I could.
    01/25/18
    David gave Penny 5 stars out of 5
    Penny Cutshaw assisted in our purchase of a beautiful home in Rocky Top, TN. We enjoyed her company, and her expertise in finding a home to suite and the quickness of the transaction was great. She is an significant asset to her company and a very knowledgeable and caring realtor. I would highly recommend her to anyone seeking a HOME. Thank you, Penny; we are extremely greatful.
    01/25/18
    Matthew gave Penny 5 stars out of 5
    Working with Penny on our relocation has been great. She has been amazingly helpful. Extremely professional and goes the extra mile to help us find our new home.
    01/25/18
    Bricie and Rod gave Penny 5 stars out of 5
    Penny was a blessing to work with, she was very professional and quick to respond. Her commitment and love for her job really shows when you have many questions and uncertainties.
    01/25/18
    Donnie gave Penny 5 stars out of 5
    Hello. Just wanted to share a great experience that I encounter with Mrs Penny I just can't say enough to explain what a wonderful person she is. Not only is she your realtor when she starts with you she will become your friend She always goes above and Beyond to help you. And God love her heart she has the patience of Job. Very very professional . In my book shes the # 1 Realtor. 💯percent. You can't go wrong with Mrs penny for sure 😊
    01/25/18
    Sade gave Penny 5 stars out of 5
    Penny really knows her stuff! She was so helpful to me in finding and buying my 1st house ever. She really took the time to help me understand everything I was about to take on and made the process as stress free as possible. I am so thankful for her time and helping me find the best house that I can afford! Thank you Penny!
    01/21/18
    Amanda gave Penny 5 stars out of 5
    Penny made buying my first home so easy and stress-free! She was always available to answer any questions I had and was very personable. I will absolutely do business with her again!
    01/21/18
    Nicole gave Penny 5 stars out of 5
    Awesome to work with! Thank you!
    2017
    12/15/17
    Jeff gave Penny 5 stars out of 5
    When working with Penny you are guaranteed results. Case in point, she sold my home within thirty six hours of placing it on the market! Thorough, competent and professional she'll be there with you through the whole process of selling your current residence and helping you select your next dream home. She deserves the highest praise. I will definitely be referring my family and friends to Penny. She is the greatest!
    12/13/17
    Charles gave Penny 5 stars out of 5
    I lived out of state.i shopped for real estate with penny for 4 yrs.penny is everything I was looking in a real estate personnel to work with.it was a pleasure working penny on my real estate needs.i have use Coldwell banker before and it was a pleasure once again.thank u
    12/11/17
    Karla gave Penny 5 stars out of 5
    Penny was great to work with on selling my home . Penny goes above and beyond to make sure everything went smooth during my process . I would recommend Penny to any of my friends who are selling or buying .
    08/27/17
    Ladonna and James gave Penny 5 stars out of 5
    I'm so happy with our new house!! I don't know what we would have done without you penny. I appreciate everything you did for my family. I would definitely recommend you to others. Thank you again for everything!!!
    08/27/17
    Ladonna and James gave Penny 5 stars out of 5
    I'm so happy with our new house!! I don't know what we would have done without you penny. I appreciate everything you did for my family. I would definitely recommend you to others. Thank you again for everything!!!
    07/21/17
    Tasha and Sage gave Penny 5 stars out of 5
    My husband and I are so grateful we chose Penny to help us find our new home. She was very patient and helpful answering our many questions as this was our first time buying a home. Penny was there for us through every step of the process and was extremely attentive. We definitely recommend Penny to anyone looking for an amazing realtor to help them with their home search.

    My Experience

    • While I have been an investor for several years, I also have degrees and worked in positions related to Information Technology (IT) and Human Resources Management (HRM)
    • Bachelors Degree in Human Resource Management at Western Govenors University
    • Associates Degree in Computer Information Technology at Pellissippi State Community College

    My Credentials and Memberships

    • Member - Knoxville Area Association (KAAR), Tennessee Association of Realtors (TAR) and National Association of Realtors (NAR)
    • Residential Construction Certified (RCC)
    • Certified New Home Specialist (CNHS)
    • Graduate Realtor Institute (GRI)
    • Former member of Society for Human Resource Management
    • Former certification in Professional Human Resources (PHR)
    • Certified as a American Association of Retired Persons (AARP)

    My Community Involvement

    • Past volunteer and supporter of Boys and Girls Clubs of America
    • Attends Sevier Heights Baptist Church
    • Supporter of St. Jude Children's Research Hospital
    • Supporter of Knoxville Area Recue Ministries (KARM)
    • Supporter of Shriners Hospital

    Local Insights

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