When my life took a sudden turn that meant retiring and selling my home (in order to help care for my mother full time), I was really glad to have Summer on my side. She was forthright about everything - optimistic, of course, but realistic, too. So I felt in good hands and was able to trust her counsel about everything. I can be a control freak in matters that really concern me, so it was a big deal for her to make me comfortable enough to listen to and heed her advice - which always turned out well.
I think many businesses and business people make a lot of noise about ethics and standards that turns out to be mostly sound and fury signifying nothing; but Summer demonstrated her honesty from the start - so from asking price to repairs, everything she recommended turned out well.
That also meant I didn't feel the need to call or text everyday, but, when I did, Summer was prompt in her reply, and she came back with answers.
Another thing that I really liked was her tact. When she had some recommendations that involved changing some things about the house that were related to my personal tastes, she was so diplomatic that I didn't feel remotely sensitive (which is also unusual for me). What that said to me was that she paid attention, and listened, and cared enough to respect my choices. That in itself sold me on her as my realtor.
At the end of it all, I'm very happy with an experience that originally I was quite certain would hurt my very bones, challenge my patience, and try my last nerve - and that's all to Summer's credit.