My Client Reviews
Billie was exceptional and professional, yet friendly enough to make you feel like family. We were from out of state and Billie made sure that we knew everything that we needed to know to make all of this come together. We've come to know Billie over the months of working with her through emails and phone calls and finally traveling to Tennessee and meeting her. It has been a truly wonderful experience.
Jim & Jan G.
Best agent by far!! Very thoughtful and kind. She provided excellent service above and beyond what most reality agents would do. We had another from down in this area and all they were after was to make a sale! Billie really cared about getting us the right house that fit our needs and price point. We have even called her after the sale for some information and she got right back to us with great answers. It was a great pleaser working with her. She was extremely great with my husband as he can be quite different to work with. So a big thank you to Billie, you could never go wrong choosing her to be your agent!! A ten star lady
Tom & Joan M.
I feel so blessed to have found Billie Cole as our Realtor. I don't say that lightly because I was a realtor for 20 years before we moved to California from Indiana. Billie is very knowledgeable and knows how to handle this crazy market. We came out from California in January and she worked like crazy to find what we wanted. The house we wanted was on the market a few hours and already had 5 offers. Our offer was accepted because of the knowledgable way she wrote our offer. Our offer was not for the most money but it was written in a way the seller felt more confident with us. I would look no further then Billie Cole for a Realtor, plus she made everything work smoothly with us being 2000 miles away. If you want someone who will return your calls Call Billie.
My wife and I have made our share of moves over the years (unfortunately), but this time we decided to make a big bet on our "forever home". Once we got started we were concerned that our dream was going to quickly turn into a nightmare. 0% of this was Billie's fault, of course. But everything from home inspections to lender issues to selling our existing home to work problems.... you name it and it just about happened. We wanted to do this SO badly. But there were many times where we weren't sure it was going to happen and I was ready to back out and accept our fate. And I can honestly say that if it wasn't for Billie, that likely would have been the outcome because we needed a LOT of handholding. In fact, I am not sure how she put up with US through the whole process! Billie's qualities are hard to put into words because she is so strong in so many areas... and many of them are intangible (empathy, instinct, etc.). When it comes to interpersonal skills, she was absolutely magical dealing with our constant stress, never-ending questions, and random inquiries. And she handled all of it with kindness and understanding. And at no point did I ever feel like I wasn't in the absolute best of hands throughout the entire process. Her knowledge is second-to-none, and it was crystal clear at absolutely every step of the way that she was representing our best interests as a buyer and being extremely thorough in all of her answers. She went way above the call of duty time and time again to make sure we knew everything we were doing, and having incredible foresight to help us think about things that weren't even on our radar yet. If it seems like I am overdoing it here with all of this praise and this long and rambling review..... it's because I get emotional sitting here and thinking about what Billie has done for me and my family. There were many times when I thought we were making a huge mistake by following our hearts instead of our minds. But Billie was right there with us every step of the way to help us figure it out. This simply wouldn't have happened without her. And now I am more excited than ever to get to Tennessee.... settle into our "forever home"... and get back to the land the way my wife and mine's families had in years past. I will be forever grateful for Miss Billie Cole. If you read this... and you are in the market to buy or sell.... just stop your search right now and call Billie. Period.
Marvin & Mary H.
After many years of considering a move to TN from AZ to be near family, we contacted Billie Cole to begin the process of looking for a home. Since we were still in AZ, she sent us photos/videos of a couple of properties and answered our questions about the area. We saw a posting of a house for sale in our desired neighborhood which had many of the features we wanted. We saw it on the first day of the listing and called Billie as soon as we saw it. She immediately did a showing with our daughter-in-law and sent videos to us. We were able to make an offer and have it accepted the same day. Thanks to her prompt response we are now happily enjoying our new home! Billie was extremely helpful in navigating our long-distance home purchase. She efficiently handled all the details and provided helpful recommendations for repair work. She was always prompt, friendly and professional. It was a pleasure to work with her!
Previous review from Marvin & Mary H.
It was a pleasure working with Billie Cole on the sale of our property in TN. As out of state owners, we appreciated her willingness to work with us as we had the property prepared for listing. When we needed to find local people and businesses to get the house ready for listing, Billie was a great resource. She kept us well informed and took care of details that we were unable to do at a distance. We also appreciated her very competent, professional handling of each step of the sales process. We feel fortunate to have had Billie Cole work on our behalf to sell our property and highly recommend her.
As the TN housing market is heating up, we were incredibly grateful that Billie took our call! My husband and I decided to move from WA state and found a beautiful home in TN that we had to see. Billie took a chance on a couple of out of towners. We fell in love with the home and despite it being a serious roller coaster ride, Billie made the process SO much easier for us by being our representative when we couldnât actually BE there. She navigated many home and property issues and coordinated inspections and repair estimates. She also dealt with our maniacal lender. And she did all this with such patience and kindness. This is our fourth home purchase and Billie is the realtor we would call again and again, except weâd like to stay put this time! Canât speak enough to her professionalism and attention to detail. In our eyes, Billie is an angel and we could not be more happy that we found her.
Billie is top notch! She is well experienced in real estate transactions, communicates well with clients and is a problem solver. Thank you, Billie. We appreciate all you did for us!
My experience on buying my first home was quick, smooth, and professional with Mrs. Cole as my realtor. Not only was Billie top notch professional dealing with the whole process, she also was so compassionate. I highly recommend Billie for any real-estate related matters. I will also be calling on Mrs. Cole when it's time to sell my current home, and through the process of buying my next home!
Terry & Karen S.
Billie is the hardest working realtor we've ever seen. She bent over backwards to sell our home and was an excellent source of information for any and all questions we and our buyer had. We have nothing but praise for her. We highly recommend her for anyone buying or selling. Billie is relentless in helping people. She is so good that she's even become a personal friend.
Dean & Diana S.
Wife and I have bought and sold homes since 1999. We thought we were experts until we entered the Tennessee buying frenzy. After not receiving call backs or replies to our Emails, Billie was referred by a trusted Chicago realtor friend. Just as most Tennessee agents, Billie was working non stop with requests and could have easily said "Sorry I am buried will get back to you". Not only did Billie spend 6 weeks, and write up 2 offers, she was doing this without us actually viewing the homes or the area as we currently cannot travel. Billie then went above and beyond to assure my wife and I did not "over think" the home we finally purchased last November. She is always immediately responsive, day or night, goes above and beyond and truly want her clients to get the home they desire, no matter how long it takes. I am certain we tested her patience and not once did Billie waver. If you seek a true professional that puts your interests first, hire Billie Cole. Billie Cole
With much thanks to Billie, I was finally able to sell my father's home. She is very kind, knowledge and communicates well. She worked closely with the courts to ensure the estate was settled properly and that both the new homeowners and I were satisfied in the transaction process. She far exceeded my expectation of a relator and went above and beyond to make sure everything was taken care of during this process.
JC & Carrie A.
We are very thankful to Billie for being there for us every part of the process of selling our house. It is very rare to find someone that will exceed expectations, Billie went above and beyond to make sure this was as smooth as possible and she always kept us informed with very clear communication. I recommend Billie if you want to get your house sold, and get the support you need along the way. She will work hard for you and advocate tireslessly. She also listened to us and acknowledged our concerns, providing support and made us feel confident we were in good hands.
Jim & Patty M.
Billie both helped us sell a home and buy a home. In a difficult market (expensive, unique home), she never gave up. Our home was listed for a year with very little interest, but, once we had a prospective buyer, Billie was able to close the deal! As far as our purchase, Billie looked at dozens and dozens of homes both with me and without. I was very particular but she never made me feel like I was being a nuisance. We had a few possibilities fall through due to issues in inspection, and I am certain she must have despaired that I would ever find a house, but she cheerfully kept looking and I finally did. There were some unpleasant moments with the seller at closing, and unlike so many 'salespeople' with whom I've dealt, Billie actually cared. She couldn't change a thing, but, her empathy really helped me handle the situation. Overall, Billie was very pleasant to work with, responsive, available, and just plain NICE. If you want a flashy smooth talker, look elsewhere. If you want patience and kindness, you cannot go wrong with Billie.
Grant & Meredith S.
Nothing but wonderful things to say about Billie! She has helped us find our new home and also very quickly sell our current home. She's patient and kind, and very quick to respond to our never ending questions! We have been blessed to have her on our 'home shopping' team. We'd recommend her to anyone!
Tim & Marie G.
Billie is a total pleasure to work with. Her enthusiasm & knowledge makes it a joy to work with her. She successfully sold our properties in Tennessee .... Yay!! But we will miss her. If you're in our neck of the woods Billie our door is open. Thank you!
Billie is phenomenal! She works non stop until she helps find you the perfect house. She is extremely knowledgeable of all of Eastern Tennessee. Even being from out of State, Billie stayed in constant communication and is very personable and professional at all times. We couldn't have found a more perfect realtor. Any questions we had during any of the processes, she was there to answer. Even during closing she was right there with us the entire way. Billie goes that extra mile to make sure everything goes as smooth as possible to find your perfect house. She even gave us recommendations on local restaurants and businesses to check out. We can't thank her enough for everything she has done for us. For my first time buying a house, Billie made it a fantastic experience and helped us every step of the way. We highly recommend Billie for your realtor needs.
Jim & Morgan D.
Billie is the best realtor I have ever worked with. She helped us make the necessary improvements to our house before we put it on the market and we were able to find a buyer within a couple weeks.
Paul & Debbie R.
Mrs. Cole was extremely responsive helping us find a first home for a family member at a time when houses were in short supply and sold within a short period of time. She had great negotiating skills which help secure our home when there were multiple offers.
Previous review from Paul & Debbie R.
Mrs. Cole was extremely responsive helping us find a first home for a family member at a time when houses were in short supply and sold within a short period of time. She had great negotiating skills which help secure our home when there were multiple offers.
Billie is the BEST! She did an amazing job helping get and close on the perfect house for my family!
Julie Mills & J.
Billie works tirelessly to ensure your experience and outcome are excellent! She's an absolutely wonderful person, which makes the experience even greater.
Previous review from Julie Mills & J.
Billie is absolutely exceptional! Her expertise in real estate, the market, processes and the network are beyond compare. She's personable, prompt and thorough in ensuring you are informed and comfortable. I'm a repeat customer and in every experience Billie has risen above my expectations.
Crandon & Carmon K.
Billie is just awesome! Every worry or question i had she was right on top of it, always so helpful.
Steve & Ally G.
Billie has helped us buy two homes and sell one now, we appreciate how responsive she is and how available she is for showings and such. She is easy to work with and helps get things done quickly, which helps make the process so much easier. While selling our house this Spring with the COVID-19 pandemic looming, Billie provided gloves, shoe covers, and a waste bin for people touring our home - we really appreciated that. Billie is obviously very dedicated to her profession and the relationships she makes, we are so thankful for her assistance along the way!
I was referred to Billie Cole and Coldwell Banker by family members who used her to find their family home. They were very pleased with the help, service and patience she provided them and recommended her. I moved to Knoxville TN from the west coast to be close to family. About 6 months into my move I asked Billie to help me find my "forever" home with some specifics in mind. Billie was amazing at keeping me informed by showings and emails on suitable homes, but not many worked out due to my picky criteria. Billie remained patient and steadfast on her search for the perfect home for me. This journey of ours took 1.5 years until we finally found the one! The final steps were smooth and always professional. I highly recommend Billie to anyone searching for their next home. You can count on her to bring you your desires.
John & Brenda L.
Billie provided us with excellent service throughout the relocation/home buying process. She was very professional in every way and made us feel that she absolutely had our best interests at heart. She communicated with us regularly and searched for properties that fit what we wanted and needed. She was able to share extensive knowledge of the smaller communities, as well as the larger Knoxville area, for each of the properties that were of interest to us. Billie also has great connections to resources for any job that needs to be done or to answer any questions. We are very pleased to have worked with her and highly recommend her if you are looking for top-notch service!
Alex & Laura S.
Billie was wonderful and patient throughout the whole process. This was a major move for us and not knowing the area or even what exactly we were looking for Billie took the time to show us all of our options and find the perfect place.
I would strongly recommend Billie's service to anybody wanting to buy or sell real estate. She is very knowledgeable, responsive and trustworthy. She certainly understands the importance of relationships. Job well done
Walter & Michelle E.
We have worked with Billie Cole twice now. She was very helpful from start to finish. Billie did a wonderful job with both sales and was very organized with the home buying process. She was always available to answer any questions we had. We highly recommend Billie to anyone who needs an agent.
Billie is fantastic! She was patient and willing to take the time to find the home that best suited my needs. She is very knowledgable in her line of work and answers honestly to any and all questions. Moving would have been so much more difficult had it not been for Billie helping me throughout every step of the process. Thank you so much for what you do and for giving it your all when helping others! Ruby Keith
Jeff & Shawnda B.
Billie is amazing and helped us through the purchase of our dream home. She was on top of every step and made sure that we understood the process. Billie was patient with me and answered all my questions. She is the utmost professional and truly become a friend through the process. My husband and I would have never been able to maneuver this purchase without her expertise, patient, and professionalism. If you need a new home or a second one - Billie is the agent to help you with your purchase!
Bill & Clarissa B.
After first purchasing a home with Billie, we went full circle including the selling of our previous one. With buying and selling simultaneously, it was evident that it would possibly be a highly stressful experience. Billie was able to defuse with proactive measures. Highly recommended professional.
Previous review from Bill & Clarissa B.
Billie Cole made the buying/selling process as seamless as possible. We highly recommend doing business through her for any real estate needs.
I have worked with Billie and her buyers for 15 years. As a Vendor I always appreciate her diligence and hard work she provides to them. She cares with her Heart. It's truly and honor I get to work with her.
Billie is fantastic at communication and makes the entire process a breeze! She is always on top of her game and does not let anything slip through the cracks. HIGHLY RECOMMENDED!!!
Billie is a very capable, competent, and knowledgeable Realtor. She always has her client's best interest at heart. I think whether someone's looking to buy or sell they would be well served by having her as their realtor.
I have been working with Billie for several years. She is always on top of her game. She always gets us the information we need to proceed with the closing. She is always kind and her buyers and sellers are always happy at the closing.
Working with Billie was such a pleasure. As a first time home buyer, I had a lot of questions and concerns. She was very patient and answered all my questions and actually ended up taking care of some of those concerns herself. Her experience shows! Very well connected.
Response from Billie
Thanks Doug! I hope all is going well with you.¿¿
I'm so thankful Billie Cole was on my side! As a first time home buyer, I had a lot of questions and fret about the whole process. Billie was such a fantastic resource. She was always quick to respond, and incredibly knowledgeable about everything, especially the local area and market.
Response from Billie
Shane & Angie V.
I was selling my home without an agent, but offering a commission for a buyer's agent. Billie brought buyers to the home I had for sale, and was really great to work with! She is prompt, professional, and courteous! I wouldn't hesitate to recommend Billie for your home purchase or sale!
I was very lucky to have Billie as my agent during my home buying process. She is very knowledgeable about her profession and helped me from the first to the last step during my home purchase. I would recommend Billie to anyone if you want a happy home buying experience. Thanks again Billie.
Matt & Tiffany K.
We've had the pleasure of working with Billie as both a buyer and a seller. She works hard for her clients to ensure the best possible outcomes! As a buyer, she always made herself available to show us homes and answer any questions we had. She is well educated on the local market and provides unique insights during the house hunting process. Before moving away from Knoxville, Billie spent nearly two years showing us homes as our family grew and we were thinking about upsizing from the house she helped us initially purchase. Never once was she hesitant to spend the time with us, even when she knew it could take quite some time before we bought. Even though we left Knoxville before we could move in to a larger home, we greatly appreciate her efforts and support throughout the search. When we sold our home, I knew Billie was the right person to represent us. We received six offers, several within the first week and one on the first day. All of them were at least the full listing price, which matched up exactly with the appraisal. When dealing with a situation where financing fell through the day before closing with the first buyer that was under contract, Billie was able to get our house under contract again with new buyers in less than 24 hours! Billie always had our financial interests at the forefront of her mind, but she also focused on fairness and doing what was right. She always has a smile on and we will certainly call Billie when it's time to move back to Knoxville.
Alison Jones & B.
Billy was fabulous to work with when selling my home. I knew I was in good hands and would highly recommend her.
Billie is great to work with ! She always found time out of her busy day to help and answer any questions I had. She made it so easy and less stressful during this entire process. She is wonderful and really cares about her clients. I would defiantly refer her to anyone looking into buying a home.
Tommy & Angela R.
We were very fortuate to have made the decision to work with Billie on the sale of our home. She is a honest, hard working and a very knowledgeable agent. She is extremely professional, but also takes the time to get to know you personally, which makes for a great working relationship. Thank you Billie for your support and expertise in the sale of our home.
If I ever move again, the first call I'd make is to Billie. Not only does she go out of her way to work in showings, her knowledge of the market is so helpful. I found a wonderful place and Billie was instrumental in getting everything done, better than on time, and I couldn't be happier!
Barry & Christina B.
Working with Billie is like working with your favorite family member--and one who absolutely has your best interests at heart, always! Billie is savvy, quick, and so incredibly knowledgeable. Her attention to detail and commitment to us during the stress of buying and selling has made all the difference in our experiences. Her personal touch will stay with us always...thank you, Billie!
Cody & Emillie E.
Our first-time home search was one with a deadline, our apartment lease was going to be up and we knew we did not want to rent again. Billie worked with us on many weekends to find the perfect home for us. She was very trustworthy and provided opinions that helped us make the right decision and not settle on a home because we were on a deadline. I would recommend Billie for anyone looking to buy a home, especially first-time home buyers.
An absolutely amazing person all around!! I will definitely be contacting again!! I wouldn't use anyone else
Jairo Diaz & J.
Billie Cole was an absolutely amazing realtor from beginning to the end of our house search. She was knowledgeable, always available for questions, and quick to get things done. She is the ultimate professional. I would highly recommend her to anyone who is either selling or buying a home.
Billie is truly a knowledgeable Realtor who knows how to work with both the buyer and seller to make a sale go smooth. She seems to always be available when you need her and she is very helpful through the whole process. Through any sale different issues will come up and I can tell you she knows how to handle anything that may arise. She is also a genuinely nice person who you will want to use over and over anytime you are buying or selling.
Dr. Pat & Gayle P.
After living in a parsonage for almost 30 years, it was both exciting and frightening to begin looking for a home in which we could finally put down permanent roots. Once we found "the house" we contacted Billie to help us through the process of buying it. Billie took our hand like a parent with a child and compassionately and professionally and patiently walked us through the entire process from beginning to end. Answered every question, even some we didn't think of ourselves. She led us through the areas we were unfamiliar with with ample explanations along the way and she protected us. Extremely knowledgeable and helpful. Billie is an amazing person who made our needs and concerns a priority. I offer the highest recommendation on her behalf.
Thank you so much Billie Cole for your professionalism, knowledge and personal assistance in helping me to find and purchase my forever home! I've worked with several agents through the years, you have surpassed them all! I would highly recommend Billie Cole for your real estate needs.
Andy & Becky N.
If you are looking for a professional, experienced and knowledgeable real estate agent, look no further! Billie listed our home and within three days we had a contract! Communication and feedback were very important to us and she shined in those areas as well. She stayed in close contact with us throughout the entire process of selling our home and was always available to address any questions or concerns we had. We are very pleased with the level of service we received and highly recommend Billie to anyone buying or selling a home!
Alaina Cole & B.
My family bought our first home with the help of Billie Cole. She introduced us to a whole group of contacts that I like to refer to as 'The Dream Team'. If we were ever unsure of something, Billie was there to help. She didn't apply pressure and she was constantly updating our home search. My work schedule is hectic and inconsistent but Billie was able to accommodate and she worked around the clock for us. We couldn't be happier with our choice and Billie played a huge role in our decision.
Sandy & Charles I.
My husband and I highly recommend Billie Cole if you're selling your home. The description and pictures of our MLS listing helped to sell our home within two days. We also received the price at which it was listed. She is extremely professional, courteous, and responded immediately to any questions we had before and after our house was listed. I will definitely recommend and refer my friends and family to her that may be interested in selling or buying a home.
Brooke & Brandon S.
Billie helped us find our first home and she was fabulous! I didn't have to worry about anything during the entire process. She is very knowledgeable in real estate and really goes above and beyond to help you find your home.
We wouldn't of been able to get this house without Billie helping us out all the way. She is awesome and very helpful with any questions we had. I would recommend her for anybody buying a home.
Mindy & Jeremy E.
Billie was great to work with!!! She worked hard for us and helped us get our dream home.
Billie was recommended by a friend. With one phone call, she came to the house to explain what I needed to do to prepare my house for sale. Since I was a first time seller, she explained the process clearly. The house was soon on the market, Billie gave me frequent updates in showings and interest. In just over two months the house was sold for my asking price. Buyer and seller were very pleased.
Linda Cox & H.
We met Billie for the first time on a rainy, slippery Monday in January and from that moment on we felt we were in very capable hands. We did not know the area but had pre-selected numerous properties to look at based on our own on-line search. Billie spent several entire days driving us all over the greater Knoxville area to look at each and every home on our list. It turned out by Wednesday we realized we had no clue what we were doing choosing properties. Billie offered to compile a list of homes using her substantial knowledge and expertise and by Friday she had found the perfect home for us. She then led us through the offer, loan and mortgage process with ease. When we finally made the trip to our new home, Billie made the extra effort to meet us nearby to deliver our keys. When we promptly locked ourselves out of said home, Billie helped us straighten out everything. Relocating at our time of life is a very stressful proposition and Billie was not only a very competent realtor, she was also a reassuring voice. We highly recommend Billie Cole.
Ryan & Madison C.
We had the best experience with Billie buying our first home! She helped us work with our loan officer to get the best deal. The process was smooth and went quickly. Billie even offered to help us find contractors and handymen for our house. We definitely will contact her again if we sell our home, but we love it so much I don't think we'll be leaving! Thanks Billie!
As a first time home seller Billie was great to work with. I didn't know what to expect. Billie was great in explaining everything to me. She is very good at explaining the ins and outs of real estate. I completely trust her to do everything she can to help her clients. She was always reachable at any time. She is great to work with.
Katie & Casey G.
We had a stress free and informative time house hunting due to Billie. Most helpful person to work with and very devoted to finding your dream home!
Greg & Michelle P.
Billie Cole is an exceptional realtor. She sold our house in 3 days!! Billie is very professional and was always available when we needed her. She responds to emails, texts, and phone calls promptly. We highly recommend using Billie for all of your real estate needs.
Billie was great to work with throughout the process. She was flexible and understanding regarding work schedules. As a first time home buyer I did not "speak the language" and she made everything easy. She was patient with me and helped me find a home that met my needs and my price range. I would recommend her to anyone who plans to buy or sell a home.
Norma & Randy M.
Billy has helped us sell and buy homes two times. Our last home sold in 32 hours for full price offer. We are enjoying our log home in a peaceful setting. Billy listens to concerns, shares her experience and knowledge, and finds answers to all questions. She is the best!!!
Billie is the ideal representative if you are buying or selling real estate. She can answer all your questions. If she doesn't know an answer she will always find out and get back to you promptly. I have used Billie's help with finding and buying a condo, selling that condo later after the death of my husband, then she helped me to find a smaller place to downsize. She understood my needs and was a great help.
- Since 2006, I have served buyers & sellers as a Coldwell Banker Wallace Realtor. Since then, I have been honored with numerous awards, including " Top 25 Company Agent" & Coldwell Banker International Diamond Society. (Top 10% world wide)
- Prior to becoming a licensed Realtor, I owned & operated a successful small business in Knoxville, where customer service & quality was a top priority with me. After selling my business to a competitor, I looked to residential real estate as a career where I could continue to offer excellent customer service to help my clients buy or sell properties.
My Credentials and Memberships
- Top 25 Company Agent
- Coldwell Banker International Diamond Circle
- Platinum Multi Million Dollar Producer
- GRI Graduate of Realtor Institute
- ABR Accredited Buyer Representative
- National Association of Realtors
- TN Realtors
- Knoxville Association of Realtors
My Community Involvement
- Washington Pike United Methodist Church---support Missions, Food Pantry, Neighborhood Schools, Children's Department, & Youth Council
- Celebrate Recovery Volunteer
- Fantasy of Trees (Local Children's Hospital Fundraiser) Designer-contributor
- United Way fundraising through Coldwell Banker Wallace & Wallace events
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