My Client Reviews
If I could add five more stars to the Review I would. So you are thinking about Jean Esop. If you are like me you are skeptical and gun shy of sales people. Yes. So am I . But Jean. You just can't get better than her. Perhaps like you; you don't want to get locked into a sales person. You feel they are just thinking of their commission and $$$. Not Jean. I went into an open house and I thought she was one of the people there looking to purchase. She was dressed in Army Pants, boots, and a white blouse. She started chatting to my sister and I and I thought this lady was cool. Someone you would like to have as a friend. Right off the bat; I felt this way towards her. When she said she was the Realtor; I couldn't believe it since she was so down to earth and I just clicked. She wasn't one of those cookie cutter, plastic, stereotype Realtor that I thought only existed out there. She was like me in the fact she was very real. How could I not like someone that was a Realtor and I had felt an immediate like for this lady. I thought this realtor is good in getting on my good side right away and I thought; when is the shoe going to drop. IT NEVER DID ! She was always there. I was a buyer. My brother-in-law said that realtor only will help the seller. I was a buyer. I had a budget from $600 to $1m. Every step of the way; she would tell me the flaws of the home and the good things that most people wouldn't see in a home. She didn't show me the top end homes only. She was at budget or below; which made me feel great. She was interested in my budget and what I wanted. Not what she wanted. Wow ! Jean was always there. Always answer her phone. Always wrote back and text me. I felt I was like a brother to her. She has since felt like a sister to me. A few house slip through my fingers to no fault of anyone. It is called Real Estate Shopping. But if. I wanted a house that was sold; Jean would let the other realtor know I was interested. Once I found my house; she was right there every step of the way. Walking me through the process in a smooth transition from start to finish. She was there after the sale as well. If I were to buy or sell; I would call Jean. Honest. Dependable. Caring. Hard worker. The paragon of Realtors. I worked hard for my money to buy a home. Jean is sensitive to your needs. She is a great person. You're top Realtor . Thanks Jean. I am proud to write a review . Five star Plus ! Ken Neely
Don & Connie L.
I've bought and sold in excess of a dozen properties in my lifetime and have dealt with quite a few realtors, interviewing many while also engaging others to handle my needs. I recently sold my home as it was time to downsize and move to another state. My wife and I interviewed two agents and then settled on Jean Esop, based on a strong recommendation from a friend. Having read all the prior comments regarding Jean, I can attest that everything was true and then some. Jean was extremely attentive to our needs and, after we mutually turned down a couple of offers, she found a family that found our home perfect for their needs. There were cosmetic and other issues with our house and Jean managed to negotiate a contract that resulted in an amazing sale. She was in constant contact with us and responded in a very timely way to any questions that we had. In addition, she visited us constantly and talked to us face to face; we almost felt like she was part of our family such was her empathy and personal attention with our desire to sell our home. Words aren't enough to express our satisfaction with how she handled our sale. I even sent flowers to her after the close of escrow, something I never did for prior brokers that I've dealt with.
This was my first time purchasing a home. Along with my parents my wife and I worked with Jean to find and purchase this multi generational home. My parents had worked with Jean on a previous real estate transaction and thought very highly of her so we decided to retain her services for this purchase as well. She started out by helping us find different financing options that we could use and helped us in the process of getting our loan. In the meantime she forwarded us several possible property options that met our requirements which were pretty specific. We needed something that was single story yet had separate areas for my parents and my wife and I. We finally zeroed in on the house we wanted and the negotiating process began. This is where Jean really shines. She is completely in your corner trying to get the best deal for you she possibly can. After recommending property inspections and comparing to seller disclosures we were able to get a more accurate picture of the value of the property. After finally agreeing on a purchase price we opened escrow, loan documents were signed, money was distributed and BAM all of a sudden I'm a home owner. In conclusion Jean is very knowledgeable, personable,and dedicated to her clients. I would definitely recommend her for your next real estate transaction.
I would give Jean 10 stars if I could. She helped me purchase my first home in Oceanside while I was still stationed overseas in Japan! Jean tirelessly worked around the clock to make sure all my questions were answered, went to listings and showed them to me via FaceTime, and connected me to a local team of lenders, contractors, inspectors, etc. that allowed me to close escrow in 17 days! However, the best part of working with Jean is her enthusiasm and honesty. She genuinely loves what she does and will guide you through the home buying process as if she was the buyer. I have the utmost trust in her ability and keen eye to select good properties, and she will never compromise quality to make a quick sale. Her customer service is second to none, goes above and beyond all expectations, and is now like family to me. I love the home I just purchased, and if you're looking to purchase a home, look no further and call Jean!
I was so conflicted about listing again.The 2 other Realtors with whom I had listed told me I would need to bite the bullet and dramatically lower my Sale Price! After listing with Jean, she said, 'Get in my car we are going to the County.' Jean picked up on the fact that the County had several details about my property which were incorrect. Once corrected my home was valued on-line at the price I said it was worth all along! Jean developed a profile of who and from where my most likely buyer would come. Jean is a very hands on, up front, trustworthy Realtor who puts her clients interests ahead of her own. I have been a owner builder and a spec buyer all my life. I have never in my life encountered a more fantastic, knowledgeable and experienced agent who also has 20+ years as a loan officer so she really knows her way around everything from the ground up to closing of escrows. I love her dearly.
If I could give Jean Esop six stars I would, because she is that good! Jean was there for me. She ianswered any, and all questions I had regarding the sale of my house. Jean always answered my calls, or when busy returned my calls in a timely matter. I found her very knowledgeable when it comes to all aspects of real estate, especially when dealing with buyers loans etc. Jean is proffesional, yet, at the same time, very caring when it comes to her clients. I've seen her work hard to do her best for me and my situation, and Ive worked with a few agents in the past which I can compare with. And Jean isn't only at the top when it comes to real estate. No, she is truly an amazingly caring person, and I feel blessed to have found her. The analogy I think of when it comes to Jean.. She is that rose in the garden which stands out among all the rest of the flowers! RM
Mary Ann M.
I would like to recommend Jean Esop to anyone seeking a highly competent real estate agent. Jean represented both the buyer and seller on the recent purchase of my new home and the transaction was completed without stress, delays or problematic complications. I attribute this to Jean's integrity, vigilance to detail, incredible knowledge and insistence on going the extra mile. She has assembled a team of experts in every area, including escrow, termite and home inspection. These are not just people employed in these fields, but true experts who don't allow mistakes to get past them. Also, it was her creative marketing skills that led me to focus in on her listing among so many others. Under normal circumstances, I would have brought in my own agent to represent me, but from the moment I met Jean, I trusted her. It takes a rare talent to represent both the buyer and seller with the end result of them both feeling extremely pleased and very well represented. Jean accomplished this so expertly that I am now friends with the seller of the home! Jean's service did not end with the close of escrow, she continues to advise on matters such as local services, making my transition to Bonsall an easy and pleasant experience. There were times during the transaction were I felt guilty that Jean was being too giving, doing more then expected of her. When I would protest one of her generous acts she always answered with, 'I want you to be happy!' She certainly accomplished that! Mary Ann Mattingly
If I could clone Jean Esop and share her with the world I would!! As a first time home buyer I was extremely nervous, but Jean walked me through each and every single step of the process. Within minutes of a new place coming on the market (and often even beforehand) Jean would get me into the unit ASAP for a walkthrough. Then, she would counsel me about the pros and cons, go through all the comps, and offer insightful strategies about making offers. Jean followed up on every piece and constantly kept me informed. She completely adapted to my needs and communication style - simple and effective. She was available 100% of the time and always made me feel informed and confident. I am forever grateful for Jean!! She was the conduit among myself, the loan company, escrow, the buyers and the HOA. She went above and waaaay beyond and I am now LOVING my new home - all thanks to Jean!!
I considered several agents when it came time for me to list. Some of the reasons I decided to use Jean because she had such a big heart. I trusted her to be straight forward and honest with me. Jean spent a great deal of time pouring over numbers to ensure my property was priced correctly for a quick sale. She managed to sell it much faster than I had anticipated and within less than 1% of my listing price. We had multiple offers and her on-line marketing gave me top exposure of other competing homes listed. I settled on an all cash, non-contingent offer and Jean made certain these buyers had the ability to perform. Jean's 23 years' experience as a loan officer helps her identify weak offers. Jean then went to work to counter the buyer into a strong offer with contractual consequences. Jean is a problem solving Realtor with no limits on how to negotiate to the benefit of her client's needs. Jean has a lot of heart and truly cares about her clients and personally understands the challenges of making a move from a home you have built, decorated and raised your family. Sincerely, Ray Spagnuolo
Jean is a very trustworthy, honest, and knowledgeable Realtor! We feel very fortunate we found her and got to work with her. We would call her anytime we need a Realtor and never think about calling someone else. She answers her phone, she is very accessible and always provided information we requested and explained those things we did not understand. She would go over the loans of record before making an offer on property, took special care of a properties history. For example 1 we looked at had been a foreclosure before the current owners had it and therefore she dug very deep to make sure there wasn't something hidden that would create some issue down the line. She researches as though she would be buying. Very diligent and goes beyond that of any other Realtor we had worked with in the past. The BEST
Previous review from Harry N.
I give Jeanne 5 stars because her loan knowledge helped me get the financing I needed to buy a duplex. A few years later when I wanted to refinance and other loan officers told me they could do a cash out refinance on a duplex, I tracked Jeanne down and she got me the loan. I think when it comes to Real Estate and Loans it is really about what the person knows and how hard they are willing to work for you! Jeanne has both the knowledge and skills and is willing to work extremely hard to help her clients.
Previous review from Harry N.
Jean Esop did a great job for me! I would highly recommend her for any real estate needs. Watching Jean in action made me feel a little sorry for the other side! She is the epitome of Knowledge is Power. She gives her Broker and team credit with helping her so much, so she is very humble. Refreshing to find a Realtor who really cares and obviously matters a great deal to her that every T is crossed and "i" dotted. Jean is truly a super agent!
Jean did a great job for me and I would highly recommend her for your next Real Estate Listing or Buying. She has helped me with both selling & buying. Her performance really exceeded my expectations in every one compared to other Realtors. Jean is a 5 star agent for sure!
I can't say enough about Jean's professionalism, true caring nature, and extensive knowledge of the real estate market. Jean is extremely responsive and thoughtful in her recommendations while providing excellent, personalized service. I highly recommend Jean for your real estate transactions. Dedication, trustworthiness, communication - 5 STAR SERVICE
i would highly recommend Jean Esop. She is knowledgeable, knows her stuff and really cares about you. Jean has a lot of heart and I think she would be doing what she does for people even if she didn't get paid. Jean loves what she does and it really shows in how she does it.
Jean Esop has been the best Realtor I ever worked with. She spent so much time researching and finding ways to save us money. I have never had a Realtor go to so much trouble to help us. Jean was always cheery and happy to dig into the problem which came up to solve too. She didn't tell us well I don't know what you should do or I don't know how you will handle that. She gave us options and really worked so hard for us. Jean is not the kind of Realtor who will list your home and disappear after the checks have been issued. She came back months later to see if everything was still ok and if we were happy. Very extraordinary.
I met Jean in the early 1990's when she was a loan officer at Great Western Bank. She helped us buy 22 different properties over these years. Jean is the best at what she does and puts her client first ahead of any other motivator. I know I can trust her to do what is best for us whether she benefits financially or not. In fact one time I paid her $1000 because she gave us such valuable advice, saved us so much money by doing it her suggested way and she didn't earn any money for all she did to help us. Jean is a highly valued trusted professional for us.
Jean is a 5 star Realtor who makes buying and selling easier. She protected me by knowing so much about each contract. She's great at explaining what your signing and the consequences of how each document works and its importance within the transaction. I had complete confidence and trust that Jean was at every step doing the right thing for me and only me! Jean is a rare find as a person but an absolute diamond as a Realtor. Highly recommend.
Jean did a great job for me. I didn't know exactly how to go about what I wanted. It all seemed so overwhelming. After meeting with Jean she ordered the steps for me, and I felt very relaxed about how we were going to be proceeding. No confusion or complication but lots of clear, honest communication. Every time I felt uneasy I called Jean and we talked it through or rather I talked she listened & then repeated to me what I said. Jean became a very great trustworthy friend. I call upon her every time I have Real Estate or Loan questions. She has amazing problem solving skills, super knowledgeable.and very kind and patient.
Jeanie is an outstanding Realtor! I would use her again. She really worked hard and got me exactly what I was hoping to have. She was very good at listening to what I wanted. I would definitely use Jeanie's help again.
Jean did a great job for me. I was going through a very rough time and she really exceeded my expectations. She was responsive and quick. Gave me information to support what she was telling me. When I was so tired and just wanted to have her write an offer she reminded me of what it was I said I wanted and asked me if this was really the one or if I was settling to just get it over with. Who does that? No other Realtor I've ever worked with would watch out for signs of emotional buying. Jean really cares about her clients! She wants a long term relationship and at the end of the sale have the client feel really great about their purchase. I highly recommend Jean.
Jean was a great find as a Loan Officer and later as a Real Estate Agent. She is always watching out for everything in a deal that could go or is wrong. The other side was sometimes irritated at all the mistakes she found on their side and had to request they correct. Jean would calmly explain that this is about the highest and biggest asset anyone will probably buy or sell and it just needs to be right and accurate in all ways! We love that girl for how tenacious, exacting and honest she is! We highly recommend to anyone who is buying or selling real estate to use Jean as we have found her to be the very best we have ever found! We have bought and sold probably 12 properties in our lifetime but NEVER ran across such a competent Realtor as Jean.
Jean did way more for us than a regular Real Estate agent. While other agents told us we could not do what we wanted to and turned us down, Jean went to work and got us exactly what we were looking for. From our first horse property to our 10 acre dressage training center Jean helped us every step of the way and the funny thing was that prior to meeting Jeane no one wanted to work as hard as she did to make it happen for us. We owe our success and real estate wealth building to Jeane's hard work! Jean is a highly skilled problem solving person that truly cares about her clients. She listened to what we wanted and helped us get it!
I met Jean at an open house. I found her to be very open, honest and a straight shooter! She stayed in touch with me for over a year, sent me the requested information I wanted and whenever I had any questions she promptly answered them and usually backed up her answers with information confirming what she said. Jean is not the typical agent who shows you 5 houses and tells you at everyone this is the perfect home for you. Instead she really points out pros & cons of a particular home, seeks out information to help us make decisions and Jean is seriously the best Real Estate Agent with whom I have ever worked!!
It is obvious when you meet Jean that she wants to do a really great job for you! I have 6 brothers and 1 by 1 she helped us each get our own houses. Later when we were wanting to refinance she watched out that we didn't get into bad loans. 1 of my brothers wanted to build his own home but needed construction money, and Jean got him a really great loan for building his house too! She is really honest and straight forward and knows so much!
When I look back at what Jean did I really don't know how she managed to get us into a home! We had 4 children, I wasn't working, and my husband had a very small income. Jean put together financing that enabled us to get into our very first home. She found grants and California Housing Finance Agency 2nd's and all of a sudden we were home owners! Most of the people we went to discouraged us and said we would not be able to buy! Jean worked extremely hard and since everyone else said we couldn't do it we think Jean is a Rock star!
We won the lottery when Jean researched real estate markets for us. She listened carefully to our needs/wish list and was relentless in finding the perfect location and home. I was totally impressed with her knowledge, cheerful attitude, attention to our needs and honesty in answering our unending questions. Jean is knowledgeable in financing needs as well due to her background in mortgage loans. Her level of professionalism and love of real estate is impressive and the end result is pure perfection for the buyer/seller.
Jean is very good at what she does. She has incredible people skills, patience, and always goes the extra mile for her clients. Jean makes the impossible possible for home buyers.
Jean was an invaluable resource for my husband and I as we began researching available properties in our area. She really wanted to understand what our goals were in the immediate and helped us think down the road to what we may not be considering. We never thought we'd be looking at a property in need of large scale renovation, but after understanding the resources available to us to pursue a mortgage with renovation funding, we went for it. A year and a half later we're so glad we did. We're now living in our fully renovated building with a new baby and fully rented units and rental income. If you had told me three years ago this would be possible, I would have thought you were nuts. How could that be within our reach? Well, without Jean - we'd have never gone this route. We also ran into a couple contractor issues during the process and Jean went out of her way to connect us to industry experts who had experience dealing with our situation to offer advice and alternatives. The same day. Talk about above and beyond. This type of sincere care and support is a rare find - and only something you get from someone with the kind of experience, longstanding relationships and respect with other colleagues in the industry that she has. It's obvious that Jean is truly pulling for you from day one - whether it's your humble first home or a multi-million dollar listing. She wants the absolute best for her clients and is a relentless advocate for you. The long and short: I'd still be searching RedFin for the wrong properties without Jean's support and guidance. She knows the industry. She will do whatever is within her power - and more - to get you the information you need to make the best decisions for you and your family.
If you are looking for an ambitious, knowledgeable realtor, look no further. It is my pleasure to recommend Jeanie Esop from Coldwell Banker if you are considering a professional and dedicated realtor. Jeanie has impressed me with her services, taken so much time to direct and guide me. She has helped me think outside the box to consider options that benefited my life and additional income. Without hesitation and with complete confidence, I recommend Jeanie Esop when considering a realtor. Give her a call; you regret it!
Response from Jean
Thank you, Deborah now let's go SHOPPING for homes!!
John & Lori K.
My husband & I have been involved in over 30 Real Estate transactions during the last 34 years including residential, commercial and income properties. Jean just represented us in the purchase of our dream property and we could not be happier with the services she provided us in this transaction. Jean made sure that she showed us everything on the market that met our criteria. She was readily available to answer any questions or concerns we had and was alway courteous, kind & professional in her communications with us. I cannot imagine a more professional & gracious agent! She was also extremely knowledgeable about the area, pricing, sales histories etc and worked hard to make sure we knew actual value of each property we were considering. Once in escrow Jean arranged to have her broker Chris Hasvold meet me at the property where I had the opportunity to discuss many items of interest. He was a wealth of information and patiently & graciously answered any question I had regarding the property and transaction. We have dealt with many good agents over the years but Jean is no doubt in a league of her own and often went beyond any expectation I had. Both my husband & I highly recommend her. We will no doubt be using her for any future real estate needs we may have in the area.
Response from Jean
Thank you so much for such a great review! It means a great deal to me to have clients like you! The kids are just like whipped cream on a Sundae:) We still get to have a big party for you!
Martin & Lucia K.
Working with Jeannie was a great experience. She pointed us in the right direction, made sure we don't get screwed and worked extremely hard to negotiate all points of property value, repairs as well as finding all listing mistakes. I truly believe you can't find any better real estate agent who will be willing to work so hard for you and take it to such high standards. Unfortunately, she is one of kind above most of the agents I ever worked with.
Response from Jean
AWWW You & your family are FRIENDS for LIFE now!! Thank you for your kind review.
- 24+ Years helping people buy, sell or invest in Southern California Real Estate!
My Credentials and Memberships
- National Mortgage License System #353058
- Seniors Real Estate Specialist
- Short Sale & Foreclosure certified
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