My Client Reviews
I thoroughly enjoyed working with Dean. He is detail-oriented and very knowledgeable about the area and the current market. He walked me through the entire process, and was very patient with all my questions and concerns. I was worried about hiring contractors to complete repairs, as I no longer live in the area. Dean wasted no time helping me locate contractors and they were able to get everything done in time for a quick closing. He really went the extra mile to make sure the process went smoothly. I am forever grateful for his hard work and dedication and I cannot recommend him enough.
Dean is a nice guy. He is calm and rational. He is knowledge about about the housing markets in the Blacksburg, Christiansburg, and Radford areas (and possibly others; these were the areas I was looking at). I know he does a lot of work in Hillsville, too, so he covers a wide area. He guided me through the entire process. He took the time to show me homes that I was not interested in (or had a low probability of interest) so that I could see these homes as points of comparisons with homes that I wanted (I was a first-time home buyer). This includes not only the house, but the neighborhood, travel routes, proximity to other points of interest, etc. One thing this did, for example, is give me a clear picture of different price ranges and the amount of home that could be purchased within each price range. We talked through strategies when bidding on houses; the pros and cons of both the house itself and our bid. I felt we put in bids that were well thought out, and I was comfortable even when our bid did not win because our bids were not ad hoc or impulsive; we had reasons to justify what we did. So I always felt good about our decisions, regardless of outcome (you cannot control other bidders or sellers so there are some things that are simply out of your control). Dean also made himself available on nights and weekends to discuss things. So I strongly recommend Dean.
Barbara & Eric J.
Dean is very hard working and always available when you need an answer to a question. He is knowledgeable and professional. I would highly recommend him.
Bob & Sandy B.
We found Dead Ash to be a first-rate realtor. We worked with him to purchase a home at the speed of light and he stayed on top of everything. Dean knows homes from roof to basement and all in between. His advice was on target from our offer to closing.
Dean took the time to understand what we were looking for in a house, and worked to find properties that matched that. He is knowledgeable about the New River Valley area, and was able to help us understand the varied aspects of different locations. He has been quick and timely with email and phone communication, as well as paperwork. We've enjoyed working with him!
I contacted Dean after a search for a realtor in SWVA. My first goal was to see a particular property I found listed. The listing agent was unresponsive. Dean responded right away to my request. We live in NC and were searching for property in northern NC or SWVA. Dean became our realtor for VA. He was exceptionally helpful, responsive and went out of his way for us to view property in a quick turnaround and fast market. If we couldn't travel to see a property, Dean was willing to view and record or call (FaceTime/Duo) if there was a strong enough connection. He was thorough, helpful and checked in with us regularly. We ultimately bought in SWVA and went through some challenges with negotiation. Dean was calm and helpful through the entire experience. He is extremely knowledgeable about all aspects of the buying process. Of the 4 realtors I've worked with over the last 20 years, he is by far the best and most helpful. He never tried to sell us on something we didn't want. He asked questions to help understand our priorities and everything we received through his searches was a solid potential option. Though our purchase is intended to be for life, he helped keep perspective on potential resale. Dean cares about his clients, is not high pressure but is extremely attentive, clearly laying out options. His turnaround time was fast, ensuring we felt like his highest priority, though we know we were not his only clients. Dean made our purchase process from 200 miles away, far less stressful than it had the potential to be. I've already referred a friend to him, and wouldn't hesitate to do so again.
I connected online with Dean over a year ago after expressing interest in a home in the New River Valley. In full transparency, we didn't really need a Realtor, but I was willing to consider this if there was incremental value. Dean immediately showed value and demonstrated a keen ability to listen and comprehend. He built a home search based on our interests. He demonstrated great patience in what became a very long sales cycle with no sense of urgency on our behalf. We finally met Dean in person after a lengthy online relationship. Dean arranged for a showing, which we were not interested in pursuing. In walking the neighborhood, we came across a For-Sale-By-Owner, which had a solid curb appeal. We were reluctant to engage give the nature of FSBO and the impact that would potentially have on Dean. Dean immediately said, "If this is something you are interested in, then by all means, please pursue.". That is a great example of what Dean represents in putting his customers before his own agenda. A higher compliment, I could pay no Realtor. One thing led to another and we purchased the home. Dean was able to work with the Seller, so everyone was happy with the arrangement. Dean was instrumental throughout the due-diligence period prior to closing and provided great assistance to both us and the Sellers. He even went beyond several times and watered the yard during a dry stretch when areas were burning out. We have only known Dean for a short period of time, but it feels much longer given his genuine concern for his clients. We are very happy and would not hesitate to recommend Dean for any further Real Estate needs. He is knowledgeable, sincere, and a great asset to the Realtor Cadre. He is Superman.
Dean listened carefully to the criteria we had for a home. He was super helpful and responsive throughout the entire searching/offering/financing/closing process. I unconditionally recommend him.
Dean is incredible! I had a building lot that had been for sale for 3 years; 2 with a different realtor and 1 as For Sale By Owner. I turned it over to Dean, and it sold in 6 months!! He invested in drone video that was fabulous. He knew the property well and could speak very intelligently about it. One of his many assets is his communication skill, with me, prospective buyers, and other agents. He always kept me in the loop and informed when we had an interested buyer, and where we were in the process with each one. He has a sense of professionalism and trustworthiness, and I always felt he was totally straight and honest with me. He stayed in close communication with other agents he was working with. In fact, he let an agent know that we had a good offer on the property, an agent whose client had previously provided a low-ball offer, and that client jumped and submitted the offer that I accepted. If Dean hadn't made that courtesy connection to the agent, I would have received much less for the property. As a consequence, I got above asking price! Work ethic is another of Dean's strong attributes. He doesn't cut corners and understands the need to be totally responsive to the needs of his clients. He has a firm grasp of the laws, regulations, and ethical considerations of the industry, and he will abide by them, no doubt! He is highly motivated and industrious, as this is not a part-time gig for him. This is how he makes his living and is his only job. He is also highly creative, bringing ideas from previous work experience to his real estate business. The last attribute I will mention is, Dean is just a really great person! Friendly, easy to talk to and get along with, someone with a desire to serve. In just a few minutes one feels like he's been a friend for a long time. I highly recommend Dean to anyone planning to buy or sell property. He will not disappoint!!! I can guarantee you will have a great and satisfying experience with Dean!
Previous review from Reed K.
Dean is incredible! I had a building lot that had been for sale for 3 years; 2 with a different realtor and 1 as For Sale By Owner. I turned it over to Dean, and it sold in 6 months!! He invested in drone video that was fabulous. He knew the property well and could speak very intelligently about it.
Dean was amazing! He was there through each step to make sure that we understood what was going on and to offer advice. We ran into a few snags getting to closing and Dean made sure we were up to speed on everything that was going on and went out of he way to help us through the process. He cares about his clients and it shows in everything that he does. I will be recommending him to anyone we know that is looking to buy or sell real estate!!
Dean was very helpful and cared enough about my family's needs not to rush us to a house. He made everything clear including the fine print jargon plus all the ends and outs of the buying process. After a couple times of meeting with Dean it felt like we were buying a house from a friend rather than a realtor. If this company actually reads these reviews and takes suggestions, then you need to take more chances with Dean. He won't make you regret it. Dean will be recommended to my friends and family. (And my grandmother had 14 children so you can imagine how big of a family I have)
Joe & Chris R.
Dean was outstanding. He was quite helpful, always ready to lend a hand, research a question, and keep us in the loop on every activity. This was particularly challenging since we sought this home from a 300 mile distance. He provided strong representation during our frequent absences and maintained vigilance over all matters, both big and small. A truly great professional who we would heartily recommend to any future home buyers in the NRV. Chris and Joe R
My Community Involvement
- Habitat For Humanity