Felix Cruz brings 28 plus years of technical services management to Coldwell Banker as he moves forward with his career in real estate. Felix retired from Avaya Inc. in 2015, where he held a high profile position representing executive board and staff members to resolve customer escalations. He has successfully interfaced with some of the top 100 companies globally providing resolutions to complex problems. The negotiation skills he acquired along with his critical thought process will greatly assist him as he moves into the residential real estate market space. Felix is dedicated to his clients and will go above and beyond to exceed their expectations. He is also a multi-generation Colorado native with vast insight and knowledge of Denver and the outlying suburbs. Felix absolutely loves everything about housing from Condominiums, Townhouses to million dollar mansions and is confident he will be able to assist his clients will all their housing needs.