Paula Theriault

We are military, and in 2013 we received new orders moving us to Hampton Roads, VA. Knowing we wanted to buy a house, we used USAA's realty service which recommended Pete and Paula. Coming from Alaska, my wife was only able to take one advance house hunting trip (I had to stay in AK), and in those 3 three days she was shown many houses including the one we would buy. Except for that visit, the entire buying experience was done from Alaska, and we closed as we were on the road to VA. The professionalism and excellent communication of Pete and Paula made the process easy, and we moved in upon arrival to Norfolk. We lived there happily for 4 years until we were moved back to Alaska. Originally thinking we wanted to keep the house, we rented it for 2 years from Alaska, but the tenants didn't care for the place like we did. Deciding it was time to sell, we contacted Pete and Paula again. We told them we just needed to get rid of the house; we were not looking for top dollar as we did not have much money for repairs. Knowing they would not make much money on this project, they still gave their full effort, even going out of their way to help us ensure the house would sell, doing things like testing light bulbs, coordinating repairs, and negotiating with the buyer. Again, I must stress that we were in Alaska, 4 time zones and over 5000 miles away; we never saw our house with our own eyes in this process. We trusted Pete and Paula's recommendations, doing as much as we could to make the place presentable. In the end, the house sold the same weekend it listed, at market price, and we even made enough money off of the sale to meet all of my goals. I can't thank Pete and Paula enough for their hard work, and I recommend them very highly to anyone in the market in Hampton Roads.

Paula was AMAZING to work with! Both times!! I knew I would be a difficult client as a buyer, we had many specific things we needed in a house and a few specific things we couldn't have in a house, Paula was very patient, never made us feel rushed to make a decision on something we weren't completely happy with. Paula in my opinion went above and beyond working many hours to find us just what we were looking for and since we were from out of state she even re-arranged her schedule more than once to be available for us when we were in town. When the time came for us to sell three years later I never even considered calling anyone else, I knew Paula was the only person I wanted selling my house. She came in, gave us good pointers on things to do, had all paperwork in order for everyone that came through and sold our house FAST. Paula's attitude towards clients is friendly, caring, considerate, she makes you feel like no one else is as important, yet she does it in a professional way. I 100% recommend using the team of Pete & Paula!