Melissa Gwaltney

    Melissa Gwaltney

    0225047956
    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.
    I have been helping individuals and families buy & sell real estate since 1998 from Richmond to the Peninsula! Prior to real estate I served in numerous customer service roles and worked myself into management at Blue Cross Blue Shield for 16 years. Communication and listening to people is what is important to me. Once I began helping individuals and families buy and sell homes, it became a...
    I have been helping individuals and families buy & sell real estate since 1998 from Richmond to the Peninsula! Prior to real estate I served in numerous customer service roles and worked myself into management at Blue Cross Blue Shield for 16 years. Communication and listening to people is what is important to me. Once I began helping individuals and families buy and sell homes, it became a passion and it has been in my blood ever since. In 2010 I moved to the Peninsula and married my high school sweetheart. I joined Coldwell Banker NOW in 2011 and absolutely love being part of this amazing family. In 2018 I was asked to step up into a manager role. I was still able to sell, as time allowed but most of my time was spent motivating, helping and supporting our agents reach their goals. I studied hard in 2019 & the first ½ of 2020 to achieve my broker's license. Well, 4 months later I witnessed firsthand how life can change at the blink of an eye. My mother and best friend had a life changing stroke in November 2020. She went from independent living at 86 to a person with stroke related dementia. With this event I needed to be able to spend more time with her and my family. I knew I needed to allow myself the freedom to step back out of the manager role and happily jump back into selling real estate, which is truly where my passion is. Not only do I now have more time to spend with my family, I have more time to help individuals with one of the biggest investments there is, which is what my heart truly loves! We all need to find a balance in our lives and God has truly blessed my life by showing me the way, more so here lately! I am so glad I have followed HIS lead! As for this career, I choose to not only be one's REALTOR but a REALTOR for life and a friend!

    My Client Reviews

    (21 reviews)
    Overall star rating: 5.0
    Past 3 months: N/A

    Ratings Breakdown

    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    100% of Melissa’s ratings: 5 stars
    (21)
    4 stars
    0% of Melissa’s ratings: 4 stars
    (0)
    3 stars
    0% of Melissa’s ratings: 3 stars
    (0)
    2 stars
    0% of Melissa’s ratings: 2 stars
    (0)
    1 stars
    0% of Melissa’s ratings: 1 star
    (0)

    Showing All Reviews (21)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    2022
    01/25/22
    Linda gave Melissa 5 stars out of 5
    Melissa listed my home, and then assisted with the purchase of my new home. Both transactions went seamlessly and closed on time. Throughout the entire process she consistently provided me with personal attention and service that exceeded my expectations. Noteworthy was her industry and market knowledge and expertise, negotiation skills, creative marketing ideas, attention to detail and highly impressive follow-up anytime of day or night... She was literally always available. She was patient and took the time to explain things to me when I wasn't clear. Additionally she had the unending ability to impeccably orchestrate every aspect of the transactions like clockwork...with attorneys, other agents, the bank and all the paperwork. Her follow-through and ability to complete tasks quickly was remarkable. Melissa is incredibly gracious and has a very genuine concern for her clients' best interests. Over the years I've worked with other realtors and I must say Melissa stands out! I had complete confidence in her abilities and trusted her judgment in all situations. This resulted in less stress for me. Melissa demonstrated outstanding customer focus and service, excellent market knowledge, an amazing work ethic, and genuine personal and professional integrity. I highly recommend Melissa!
    Response from Melissa
    02/03/22
    Linda, Thank you so much for the review and for allowing me to help you with the sale of your home and the purchase of your beautiful new place. It was a pleasure not only working with you but mostly getting to know you. I am blessed to know you so much better over this time period and look forward to many more years of friendship. Enjoy your new home with that beautiful view!
    2021
    11/29/21
    Ron gave Melissa 5 stars out of 5
    Melissa is the agent all sellers and buyers want. Now the reason I say this is because I have beef on both sides the buyer and the seller. As the seller you want to sell as fast as possible with as little drama as can be. But when there is you want to know and get advice as to how to handle it. Communication is the KEY. Let me say it again communication, you want some one to be your friends, your agent, your legal advice, and your confidante. Melissa is that and more she is there to help you be successful at your opportunity at every turn. SO if you want an agent that is all in for you. Melissa is that agent. BUT I would call her a friend. So if you need help with your real estate needs. Please call my Friend Melissa you will be happy you did.
    Response from Melissa
    02/03/22
    Ron, it's been a pleasure getting to know you and your beautiful family! I am so thankful that you were referred to me as I consider you such dear friends. I greatly appreciate the wonderful review and am honored to have helped you. And yes, for me communication is KEY no matter what it is, you as a client need to know everything that is going on. I look forward to many years of friendship!
    04/07/21
    Rachel gave Melissa 5 stars out of 5
    Melissa is an incredible realtor and could not have made the home buying process any easier. My boyfriend and I were looking to purchase our first home and despite the hectic market Melissa was able to land us the home of our dreams. Our home had multiple offers on it but thanks to Melissa ours stood out above the rest and we are now very happy homeowners! Her extensive knowledge of real estate and attention to detail is incomparable. Melissa goes above and beyond for her clients and will do everything in her power to get you what you want. We highly recommend her for any real estate needs!
    Response from Melissa
    02/03/22
    Rachel, thank you so much for the review! You two were so much fun! The home we found for you is PERFECT!!!! I knew it the minute we walked in! I know you are going to be making MANY MANY memories there!!! Thank you for trusting me to help with such a huge investment.
    04/05/21
    Chris gave Melissa 5 stars out of 5
    My wife and I decided to finally take the plunge and buy our first home. Melissa was extremely helpful and knowledgeable! If we had questions, she would either answer them or find the answer for us. She helped guide us through the process with ease and really took the stress out of homebuying. We could not be more pleased with the results. She helped us find our dream home! I would give her ten stars if I could!
    01/07/21
    Michael gave Melissa 5 stars out of 5
    Melissa was the best real estate agent EVER! She was such a big help for buying our first house, we will go back to her forever!
    01/01/21
    Evita gave Melissa 5 stars out of 5
    Buying a home is a difficult and tedious process, but with Melissa everything was smooth and timely! When we had questions, she had answers or would help find them. We hit many bumps on the road while buying our first house and Melissa stuck with it through it all! We are grateful for her professional help as well as the friendship that we have built with her. We put our trust and faith in Melissa and are ecstatic with the results.
    2020
    02/12/20
    Ryan gave Melissa 5 stars out of 5
    Melissa helped me and was there for me for every step of buying my first home. She really cared about my wants and needs and it showed. She also looked out for me and helped me avoid potential troublesome situations. Her knowledge of the industry was obvious. Thank you for everything Melissa! I would recommend her to any of my friends and family!
    2019
    11/09/19
    Tracey gave Melissa 5 stars out of 5
    Melissa went above and beyond to find us a suitable home in Williamsburg. She was always willing to show us homes at short notice and when out of town arranged for her colleagues to show us properties.She was extremely responsive to our emails and phone calls and continues to follow up with us ( with regard to some missing seller documentation) even though we have since purchased the property. Great service and I would highly recommend Melissa.
    09/05/19
    Connie gave Melissa 5 stars out of 5
    Melissa helped us purchase our first home and I'm late to home ownership at 57 and still thinks money should go a long way. I couldn't have had a better experience considering the pressure we were under to find something quickly. Melissa would drive from her home an hour away to house hunt with s on the weekends to show us homes. Her enthusiasm is contagious so just spending time with her is awesome but as we picked every home apart she just smiled and made notes and texted us more homes to look st the next weekend. The homes got better but still not what WE needed that's when her real expertise kicked in and she directed us to ask the bank for a little more money and the difference put us in our exact comfort zone to look st houses that suited our unique needs. I'm now living in it and I LOVE IT. We got exactly what we wanted and would have never been able to do that without her expertise, patience and just plain listening to what our expectations were. I hate to think what my experience would have been like with another realtor I just don't they would have put forth the effort to make sour dream come true, I'm sure they would have found us a house. She found us OUR house. I certainly made her wait long enough to find it for me and she made me regret waiting so long because we sit out on the back porch and marvel at how lucky we are because it feels like a vacation home to us because of all the wonderful features spa tub 10 foot ceilings in the high,living room with gas fireplace,,and attached garage. It's sheer perfection just like the woman that found it for us. I would highly recommend her to anyone looking for a HOME. In her cheerleader vernacular MELISSA GWALTNEY SHES OUR REALTOR GO MELISSA!!!
    08/09/19
    Robbie gave Melissa 5 stars out of 5
    Mellssa was very good and patient and helpful to pick the perfect house very thankful to have her as my realtor
    2018
    09/05/18
    Carlos gave Melissa 5 stars out of 5
    Over the years I have used several real estate agents, but all have been disappointing in communication, or lacking the skills inherent to good salesmanship. With a little reluctance I agreed to allow her to represent the marketing of two houses that I have owned for many years. Immediately I knew she was everything she had professed to be. Smart, thoughtful, and 'quick on her feet'. Her Christian faith made me feel secure but it also gives her a very positive outlook when dealing with buyers and sellers. Overall, I would highly recommend her and give her an overall rating of outstanding. Thank you Melissa.
    08/29/18
    Lorenzo gave Melissa 5 stars out of 5
    Melissa is an exceptional human being! She has gone way beyond and above what I have ever experienced in customer service. She has a positive approach to everything that stands in her way. She takes ownership in her work with passion and a desire to succeed in satisfying her client. She will return every call, every text most anytime of the day or night within reason. Melissa is very personable and friendly. She has a bubbly personality that makes it enjoyable to work around when purchasing a home. She is loyal and trustworthy and overall experienced in the real estate process and the art of negotiating a contract. I have a great deal of respect for her as my agent and as a person. I highly recommend her for your real estate néeds. It has been an honor to have her as my agent. I will definitely use her services again for my real estate needs.
    07/13/18
    Beth gave Melissa 5 stars out of 5
    Melissa was recommended to us because we were so completely overwhelmed with getting my house ready to sell and relocating to a different state and she was great! She kept in touch until we needed her more. I'm not talking a couple weeks, I'm talking months. We were relocating to a different state and needed to get my house ready to sell. We met a different agent where we were moving around Christmas 2017 and he sent us her info. She reached out around January and kept up with us until we moved in April. She helped us find a place to rent, tried to help find a place to put a couple of my animals since the apartments wouldn't allow all of them. She kept it positive when I was stressed about everything and feeling like I was going to lose my mind and was very responsive. When we were out of the house and 3 hours away she would help with the contractors and was more like a friend than a business relationship. Then the house was under some repairs and upgrades and once it was finally on the market in June it sold in under 24 hours, with multiple offers above asking price! She has earned her 5 stars and then some over and over, I couldn't be more pleased. Other people tried giving me their realtors info to use after she had already reached out and I told them those realtors couldn't do everything she has already done to make me not continue to be loyal to her. This was 6 months of hard work and I've only sold one house so I'm not sure if it's normal, but she certainly exceeded my expectations and if we move back to VA we will be using Melissa.
    03/28/18
    Lisa gave Melissa 5 stars out of 5
    It's been 9 years since we worked with Melissa on the purchase of our current house. She is awesome. Very detail oriented and always provide excellent and timely service. Not planning on searching for a house again, but wish Melissa were closer so she could be our realtor.
    Response from Melissa
    03/28/18
    Lisa thank you for the nice review!! I loved loved loved working with your family! It's hard to believe it's been 9 years!!! I am still doing some business in Richmond so if you ever are in need again I would love to help you! These days I'm serving Richmond to the Peninsula. Thanks again for the kind words, helping families and individuals with their home ownership dreams is my passion! I'm so glad you are enjoying your home, even 9 years later. It truly warms my heart!
    03/28/18
    Julie gave Melissa 5 stars out of 5
    My husband I recently just bought our first home and we couldn't have done it without Melissa! She is very knowledgeable in every step of home buying and real estate. She was always able to get us an answer to any of our questions or concerns. Being completely novice to home buying, I felt Melissa really looked out for us during the whole process. Would definitely recommend Melissa for any of your real estate needs!
    Response from Melissa
    03/28/18
    Julie, it was my pleasure to assist you and Dylan. There is nothing more rewarding than owning a home. I know you will have much happiness there in that cute new home!!! This is just a new chapter along your amazing journey!
    03/12/18
    Anna gave Melissa 5 stars out of 5
    Melissa did an amazing job! She went above and beyond to help me find the perfect home for me and my daughter. I would refer her to anyone I know. She is a great asset to your team!
    Response from Melissa
    03/28/18
    Anna you were a dream to work with!!! I have never had someone so fast to respond to the lender's requests and just on top of the whole process. Your house is a perfect fit for you and Stella and that makes me sooooooo very happy! Thank you for allowing me to assist you with this big step!
    2017
    11/07/17
    Linda gave Melissa 5 stars out of 5
    Melissa Gwaltney is an excellent realtor, from the beginning of our home purchase to the very end she was so professional and was there to help us with all paperwork, dealing with the sellers, answering emails and text even after hours and took very good care of us. I would recommend Melissa for all your real estate needs and I will lead anyone that ask me about a good realtor to her.
    10/02/17
    Amber gave Melissa 5 stars out of 5
    Sincere. Caring. Effortless. Smooth. Fun. Accessible. 100% your advocate. I met Melissa when I was 18, working as a receptionist in her office. For years, I've seen firsthand the passion and caliber at which she cares about and serves her clients. Through the entire home-buying process, she stayed in constant communication with us, sometimes at 11pm at night or even while at the river with her grandchildren (this actually happened), with updates. She never made me feel "stupid" for not knowing real estate jargon or understanding different phases of the process. I kept hearing from everyone how tiresome and nerve-racking home buying is, but our experience was so smooth and easy, and it's because Melissa was our realtor! She made our dream a reality. She is the best in the biz and you will not go wrong with her in your corner!
    09/19/17
    Terry gave Melissa 5 stars out of 5
    If you are looking for an agent who will treat you like a member of her own family I highly recommend that you contact Melissa. My mother, a retiree, was looking to move back to the NN area to be closer to family. We contacted Melissa, gave her the details on what my mom was looking for in her new house. Melissa worked diligently to find listings that met her requirements and kept us up to date on her findings, set up viewings that fit our schedule. Once we found the right home she made sure that the negotiations, subsequent inspections and dealings with the mortgage company went as smoothly as possible. She was extremely responsive to answer any questions or smooth out any issues that we had throughout the whole process. She told numerous times that she would look out for my mother as if she were her own and she stuck to her word. We couldn't have been more satisfied with her professionalism and integrity.
    09/19/17
    Terry gave Melissa 5 stars out of 5
    If you are looking for an agent who will treat you like a member of her own family I highly recommend that you contact Melissa. My mother, a retiree, was looking to move back to the NN area to be closer to family. We contacted Melissa, gave her the details on what my mom was looking for in her new house. Melissa worked diligently to find listings that met her requirements and kept us up to date on her findings, set up viewings that fit our schedule. Once we found the right home she made sure that the negotiations, subsequent inspections and dealings with the mortgage company went as smoothly as possible. She was extremely responsive to answer any questions or smooth out any issues that we had throughout the whole process. She told numerous times that she would look out for my mother as if she were her own and she stuck to her word. We couldn't have been more satisfied with her professionalism and integrity.
    09/10/17
    Phyllis gave Melissa 5 stars out of 5
    She was very helpful in all phases of the purchase of my new home. House needs some repairs and she located contractors for necessary repairs. Lots of help as I am moving from NC to VA and she saved me a lot of trips back and forward between the states. Would highly recommend if looking for a realtor.
    Response from Melissa
    09/11/17
    Phyllis I thoroughly enjoyed getting to know you! Your desire to move back to Virginia to be with your family and loved ones gave me the motivation to help you find just what you were looking for! Thank you for trusting me with your purchase and I hope you find many years of happiness there! I look forward to a continued friendship!
    07/13/17
    Kimberly gave Melissa 5 stars out of 5
    Melissa Gwaltney has mad realtor skills. She helped me purchase my first home when I was 25 years old. It was a scary time for me and she made the whole process very enjoyable. Several years later she assisted in selling my first home after my marriage. She quickly helped my groom and I on our search for a home that would be the home we raised our family. Her personality and determination to make our transaction go smoothly allows me to write this review with a glow. I would use her again and again.

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