Ann Cheng

    Ann Cheng

    Sales Associate, REALTOR®
    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.
    Having lived in Hinsdale for 22 years, she is very familiar with the town and the Chicago metropolitan area. She is thrilled to have a wealth of knowledge and experience to share with her clients. Selling home and finding the right property for her clients is always her first priority. She graduated with Honors from the University of Illinois at Chicago with a major in Communication. She also...

    My Client Reviews

    (22 reviews)
    Overall star rating: 5.0
    Past 3 months: N/A
    Ratings Breakdown
    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    100% of Ann’s ratings: 5 stars
    4 stars
    0% of Ann’s ratings: 4 stars
    3 stars
    0% of Ann’s ratings: 3 stars
    2 stars
    0% of Ann’s ratings: 2 stars
    1 stars
    0% of Ann’s ratings: 1 star

    Showing All Reviews (22)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    Brittany gave Ann 5 stars out of 5
    Ann has incredible knowledge of the area and how the housing market is expected during the times of when I purchased a home. She takes into account the requests of the buyer, and tries her best to find the perfect home to fit what I wanted. The process was also professional, personal, and quick to finish. She is great at her job, and also speaks multiple languages to help many different people. Notably, she can speak Cantonese and English. She also knows people to help with any housing projects needed, like inspection and repairs. Highly recommend contacting her for real estate purchases, since she was able to flawlessly finish the job with my house.
    Response from Ann
    Thanks, Brittany: I love working with first-time buyers. I'm so pleased you enjoyed my services. I work hard to make sure every client receives personal attention, quick responses and the best possible sale price. I look forward to helping you, friends, and family.
    Amanda gave Ann 5 stars out of 5
    I just purchased a new studio in Lisle, Illinois through Ann's assistance. We had a 2 week closing and she helped me through the process very thoroughly and quickly. She readily has a list of people to contact through the process, which made the experience very easy. When we were looking at condos, she made availability either the same day or next day to see places. She also sends really good suggestions for places to look at over email. Very responsive over text/call/email, too! I feel obliged to mention, she's a great negotiator and has the client's best interest in mind for SURE. Her personality is VERY easy going and warm. She is also very conscious of health precautions too for the pandemic, so you will feel comfortable/safe to book her! I would HIGHLY recommend her to friends and family, and would love to use her professional services again!!!
    Response from Ann
    Thank you, Amanda: It has been a pleasure helping you get settled in your new home. I am sure you will enjoy many happy years in your new community! Please call me if I can be of service to you or any of your friends and family.
    Anthony gave Ann 5 stars out of 5
    My wife and I could not recommend Ann enough. We moved from Los Angeles and needed a realtor who knew Chicago and could help us identify the neighborhood that fit our needs. We’ve worked with other realtors before, but the level of service, attention, and tenacity Ann provided us was second to none. Ann will fight for you and look out for your best interests, period. There were a couple of items in our home that needed repairs and Ann went above and beyond in helping secure a credit for those repairs when we thought the sellers would hold firm. We ultimately found the house we loved and ended up purchasing, but it wasn’t before we made Ann go through 2 other potential purchases to no avail. Ann was always upbeat and kept sending more listings through. We now consider her a friend and are grateful to have had her as a realtor. Highly recommended!
    Response from Ann
    Hi, Anthony, Thank you so much for your review. I really appreciate you taking the time to share your happy experience with me. I am here for you, friends, and families anytime! I look forward to working with you again in the future! Congratulations again!
    Sanqiang gave Ann 5 stars out of 5
    Ann is a very professional agent. She is willing to provide great help and support while we need at any time. She is a very detail, responsible and reliable person. We trusted her a lot. For us she is not only an agent she is also a friend of us. We did like her a lot.
    Response from Ann
    Dear Sanqiang, I am so happy that we were able to generate a successful sale for you (SOLD in JUST 3 DAYS). It has been a pleasure working with you and getting to know you. Please know that even though your home has sold, I am still here to answer questions, offer support, and lend a hand in any way. Keep in touch! Enjoy your new home! Thank you so much!
    Nuo gave Ann 5 stars out of 5
    Ann is a very responsive and professional agent which I have seen in my past experience. She is very customer oriented lady with providing her timely and efficient support and help all the time. She is a very reliable person whom I really like to work with.
    Response from Ann
    Dear Nuo, Congratulations! It has been my pleasure helping you find and purchase your dream home. I hope you and your family make many happy memories on the house! I hope you will think of me should you or a friend ever have questions or needs I can address. I would love to help you in any way I can. Thank you again!
    Paul gave Ann 5 stars out of 5
    Ann really help me so much. She follow up very close and response fast. She understand what I want. She spend much time to check and schedule some tour. She remind me what need to do and what need to take care. I now got a nice home and very satisfy. She are my good friend now.
    Response from Ann
    Thank you, Paul! It was a pleasure working with you and Cindy to find a home. I greatly appreciate you taking the time to leave a review. If you need me in the future, just give me a call. I am happy to help with real estate needs. Thanks, again!
    Will gave Ann 5 stars out of 5
    I felt incredibly fortunate and grateful having had Ann as my realtor. She went above and beyond in accommodating my unpredictable schedule and worked extremely hard in every aspect. Although I only had very limited free time during weekends, Ann was able to arrange 20+ showings and weaved them all seamlessly into my schedule. She demonstrated strong time management skills and extraordinary efficiencies in scheduling. Her caring personality made me feel very comfortable discussing each and every thought with her. Even when I told her that I changed my mind and wanted to pursue a different home when we were under contract with the first one, she did not hesitate at all but listened very carefully and guided me smoothly through the transition. Her analytical mindset and unparalleled negotiation skills were a tremendous value-add during my process. Even considering myself as a tough buyer, who is always picky trying to get the best out of each purchase, I would say that Ann at least helped me save an additional $10K (Note, this were extra savings on top of a superb deal we were able to get). In today's environment with restricted mobility and shortage of housing inventory, Ann helped me navigate through all the uncertainties and significantly reduced frictions during my purchase. She definitely put her client's interest at the forefront of everything, and there was no doubt that Ann would deserve 7 out of 5 stars (even more if possible). With her deep understanding of the Chicagoland market, comprehensive network of quality 3rd party contractors, white-glove service from Day 1 continuing into even after closing, Ann is indeed the best-in-class realtor in my opinion. I would 100% recommend Ann to anyone who is looking for home ownership. If you had read those other comments from her clients, I would tell you that those were all true and merely enough to describe how great Ann was. Your dream of home ownership will come true and you will enjoy working with this loving lady. Ann & Joe -- Thank you!
    Response from Ann
    Thanks, Will! We love working with you. I am so pleased you enjoyed our services. We work hard to make sure every client receives personal attention, quick responses, and the best possible purchase price. Also, I am particularly glad I was able to find that beautiful unobstructed views and high floor you wanted! Enjoy your wonderful home!
    Parker gave Ann 5 stars out of 5
    Ann got us a fantastic deal on our new home, I would definitely recommend her to any renter or buyer Chicago!
    Response from Ann
    Thanks, Parker! Thank you so much for this great review. I really appreciate you being an awesome client and helping to share the word about me. I look forward to helping you, your friends, and family. Enjoy your beautiful home!
    Justin gave Ann 5 stars out of 5
    I would give Ann six stars if I could. Ann is a true professional with amazing attention to detail and is extremely knowledgeable about the market. She goes above and beyond in every way and would literally be on the phone with you for hours to answer any questions you might have. She really makes an effort to know her client and build relationships on a personal level. As a first time homebuyer, I felt incredibly comfortable working with Ann, and I would recommend her to anyone who's looking to become a homeowner.
    Response from Ann
    Thanks, Justin! We love working with first-time buyers. There were a lot of features on your wish list, so I am particularly glad we were able to find that gas stove you wanted! Enjoy your new home!
    Ronald gave Ann 5 stars out of 5
    ***First time home buyer*** My family genuinely appreciate Ann Cheng, who is very knowledgeable in Real Estate and provided an excellent service finding the perfect home for us. I believe this is very important as a first-time homebuyer. Ann helped our good friend finding their new home approximately four years ago, and with a high recommendation from friends, we decided to use Ann as our real estate agent. We are so happy that we found her; not only can she provide us with an excellent service, but she is also professional, knowledgeable, kind, and thoughtful. I also describe her as a loving lady. The overall transaction is very smooth for purchasing our first home. The whole process took approximately 45 days to closed our house with bank delays. Ann always took extra steps and worked hard to ensure the entire buying process from start to finish. Kudos to Ann, I highly recommend Ann to all my friends and family, and she is now my designate Real Estate agent.
    Response from Ann
    Thank you, Ronald! I appreciate you taking the time to give me review. It has been a pleasure helping you get settled in your new home. I am sure you and your family will enjoy many happy years in your new community! Please call me if I can be of service to you or any of your friends.
    Tom gave Ann 5 stars out of 5
    Ann was great. She was able to get us a good list of the types of places we were interested in quickly through an online app. Scheduling visits during teh Covid-19 crisis wasn't easy, but Ann quickly showed us through many of the locations we chose and we found the one we wanted. She took us through the process, reminded us when things were due and helped us through the negotiation process with excellence. Thanks Ann!! from Tom & Angie!
    Response from Ann
    Thanks, Tom and Angie! I am so pleased you enjoyed my services. I work hard to make sure every client receives personal attention, quick responses and, of course, the best possible purchase price! Feel free to call me anytime with questions or if I can be of any help to you, your family, and your friends! Thank you!
    Winnie gave Ann 5 stars out of 5
    Absolutely recommending Ann to any of you who is looking for a professional, caring and responsible realtor! I recently purchased my first property through Ann. As you can imagine, I did not have much experience with any of the process. Ann has been so patient to answer all my questions. She also went well and beyond in looking out for me and providing me great tips in every aspect from showings, inspections, and the entire loan and closing process. I have no doubts to reach back to her if I have any plans in purchasing/selling properties in the future. I rarely left any review in public really, but for this time, yes! Thank you Ann for all your hard work and caring through this process. I would have given up if the process was not with you. Thank you!!
    Response from Ann
    Dear Winnie: Congratulations! And thank you so much for working with me to find your new home. Please reach out at any time with further questions while you're getting settled. Cheers to you, Ann Cheng
    Betty gave Ann 5 stars out of 5
    I rarely left reviews in the public but Ann is so exceptionally great that I want to share some of her qualities that made my whole apartment hunting process so smooth and easy. 1. Ann is very knowledgeable. She has been in this industry for several decades and knows the city very well. She spent time to understand my needs and criteria for the apartment and sent me lists of apartments that meet my criteria which saved me lots of time to do my own research. During the apartment showing, she would list out the pros and cons to make me think more comprehensively and objectively as it was my first big purchase in life. In the past few months, Ann had guided me through the process with her knowledge in not only apartment hunting but also in the post-purchase process including inspections, attorney communication and closing. She walked me through this complicated process steps by steps and made me worry no more. 2. Ann is very patient and responsible. She always printed out apartment information sheets for myself to keep and notes taking. She kept a record of all the questions and answers mentioned during the showing. Because of COVID-19 pandemics, it was harder to set up apartment showings but she did her best to provide all the protection gears to me and was still able to schedule almost all apartments I wanted to see on the same day back to back to save me lots of idle time. I spent quite some time (several months) to find my ideal home, and Ann had always been so patient who set up almost 40 apartment showings in total for me. Ann is also very personal, hence working with her was so easy who made the whole process very endurable and pleasing. 3. Ann's work ethics is unbeatable. I usually did my research and had questions to ask late at night. She always responded to my questions within 15 minutes the latest and she would stop everything she did and jump on a call with me when necessary. When she was not able to answer the question, she would always find a way to get the detailed answers for me. For example, there was an electricity circuits issue from my inspection. She went out of her way to obtain quotes from a certified electrician company which helped me so much when asking for credits from the seller. 4. Ann is an amazing negotiator. I don't know how she did it but I got a lower purchasing price than I expected :) Overall, I would not be able to go through this process or purchase this apartment without Ann's help. If I can put her review into a scale out of 10, i will give her a 15/10 no doubt.
    Response from Ann
    Dear Betty, thanks for leaving me such a wonderful review. I am trilled that you love your experience; I am definitely be happy to read what you wrote. I put client experience and satisfaction as my priority, and your review reaffirms the hard work I put in every day. So thanks for your kind words and I look forward to helping you and your friends again.
    Aimee gave Ann 5 stars out of 5
    Hiring Ann to help me sell my home was the best decision I've made! I don't always make recommendations, but Ann is everything I want in a real estate broker! She is by far the most competent realtor I've worked with. She is not only very resourceful but also super hard working. She helped me get my unit back to its original beautiful condition for sale, and my unit went under contract within just 14 days. She made selling a unit super easy and stress-free. My unit needed to be repainted after my tenant moved out. I was out of town for the entire time, but having Ann be my one-stop contact person made the whole repairing and repainting process so easy. The contractors she recommended were very reasonably priced, and they all finished the work as scheduled. Ann was there representing me from meeting with contractors to monitoring the work until the finish. The result was beautiful, and I couldn't be happier with how my unit turned out. She is very knowledgeable and stays on top of what's going on in the south loop housing market. She helped me price my unit right, and when the opportunity came around, she offered great assistance in negotiation. My unit went under contract just 14 days after it hit the market, and I had Ann to thank for. Her work did not stop there. I was on vacation so she continued representing me in inspections and also extra repairs before closing. When the buyers demanded extra repairs, she was quick to gather all the information I needed and kept me posted the entire time I was in Dubai. All and all, what sets her apart from other realtors I've worked with is that she goes above and beyond for her clients. There were many occasions that she did not need to physically be in my unit, but she was always there just to make sure everything went smoothly. She understood my concerns and always answered my questions and demands very quickly no matter how late it was. There really wasn't a thing I was not satisfied with about having her represent me. If you ever need assistance in selling your unit, give her a try.
    Response from Ann
    Aimee, thank you so much for this great review. I really appreciate you being a loyal client and helping to share the word about me. I am here for you, friends, and families anytime.
    Lai Siu gave Ann 5 stars out of 5
    Ann has been a very helpful agent for me throughout the buying process. Every time before we met, she has done a lot of preparation for our meeting/showing to make sure our time was productive. Whenever I had questions on details about property management or different kinds of fees, Ann could always explain them to me patiently on every detail, which is important to first time condo buyers like me. I hope Ann can keep up her good work and help more clients in the future!
    Response from Ann
    Thank you so much for taking the time to write me a review, I really appreciate it.
    William gave Ann 5 stars out of 5
    Ann went above and beyond to help me find my first home. She took me on showings on my time, all the time. She was attentive to my likes and dislikes. She never pushed me to act in a manner that I did not want and she always kept my desires and opinions as a priority. As this was my first home, there were many details in every aspect of purchasing a home that I did not understand from the actual real estate side to the financing side. Ann always checked to make sure I understood the details and never hesitated to explain to me if I didn't. Overall she did a great job and I am extremely satisfied with my new condo!
    Response from Ann
    Thanks, William! We love working with first-time buyers. I'm so pleased you enjoyed our services. We work hard to make sure every client receives personal attention, quick responses and the best possible sale price. Also, I'm particularly glad I were able to find that breathtaking unobstructed views and high floor you wanted! Enjoy your new home!
    Kin gave Ann 5 stars out of 5
    Ann has been living here for many years and familiar with places around. She is very dedicated to our home seeking and she is able to find the best deal for us among available choices. She is hardworking so we always can view different places as long as we have time. She is reliable because she pays a lot of attention to details and she is very responsive. Two words to conclude: highly recommended!
    Response from Ann
    Thanks, Kin! It was a pleasure working with you to find a home. I greatly appreciate you taking the time to leave a review. If you need us in the future, just give us a call. Thanks again!
    Hilary gave Ann 5 stars out of 5
    Ann Cheng from Coldwell Banker never fails you. She has this positive energy in her that nothing is impossible. When she shows properties, she is very organized with each unit planned and timed. Your day will not be wasted with the careful planning of the showings. When it is time to make an offer and counter-offers, she discusses all the pros and cons with you. She always puts you, her client, first in her mind to negotiate. When the contract goes to your attorney, she will guide you through each step of the way until closing. You will not regret having her as your realtor. Her potential is endless.
    Response from Ann
    Hilary, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
    Tresa gave Ann 5 stars out of 5
    My realtor was Ann Cheng with Coldwell Banker Gladstone. She showed us properties that we expressed interests in. She even spent time showing us the neighborhood such as the community house, library, etc. She was very dedicated and involved from the moment the contract was signed, all the way to the closing. She had provided me with good references on the attorneys, mortgage company, home inspectors etc. She was willing to assist with the execution of tasks, and bids, and estimates to helped us secure the home of our dreams. She has solid knowledge of the neighborhoods, the schools, and shared some of her personal experiences she had which we found them to be very resourceful. She works tirelessly and always reachable even when she was on her vacation. She is really a service oriented & responsible broker, unlike several brokers we have met along the path that will not spend any of their extra time other than the property. We will definitely recommend Ann Cheng of Coldwell Banker to our friends & relatives.' - Ng
    Response from Ann
    Thank you very much!! I greatly appreciate you taking the time to leave a review.
    Joan gave Ann 5 stars out of 5
    Ann is very professional. She works hard and is very detail-oriented. Ann oversees every little detail from a door mat to bathroom grout. She might suggest you to remodel here and there, but you get to choose what you want with your own budget and time. She ensures her client's end goal which is to get the house sold and she did it for mine. My house was on the market for a couple days and closed in a month. Very happy!
    Response from Ann
    Thank You for Your Business!
    Chunyan (Nancy) gave Ann 5 stars out of 5
    Dear Ann, Please allowed me to extend my gratitude to you for the wonderful services you provided to me during the process of purchasing of the property. I 'd like to give you a five star rating for your service, if 5 star is the best. Your service is of great help to me, since this is my first time purchasing property in the states. You greatly and completely satisfied my needs, thank you very much. I would recommend to you all of my friends who are trying to look for properties. God bless your business Sincerely yours Nancy Shi
    Response from Ann
    Thank You for Your Business!
    Michelle gave Ann 5 stars out of 5
    Ann was a very dedicated, detail-oriented and responsive agent who helped me secure a ideal condo that matched all my preferences within 3 months of my condo hunting. I am a first-time home buyer so I had a lot of questions regarding buying a condo and the complicated process involved. Ann was able to explain/answer any questions in detail almost immediately so I understood everything that's going on which greatly helped me make quick decisions. She would also provide helpful recommendations based on her personal home-buying experiences when I needed professional advice. She was also very dedicated to fulfilling my requests such as providing all the trusted references for lenders, attorneys, and home insurance. She did a lot of market research on close by condos to help me negotiate the offer, making sure I'm not overpaying for the true value of condo, and I did at last negotiated successfully with an ideal price even when there was another competing offer. I can sincerely say that I wouldn't have won the offer if not for Ann! I have heard stories about agents being dishonest and I can say Ann would be one of the most hardworking agents you'll meet who is totally trustworthy and would keep you in line for all the action items you have to complete in time to close the deal. I never really write reviews but I think Ann's hard work deserves at least a five star :)
    Response from Ann
    Thank You for Your Business!

    My Experience

    • Maintain good relationships with clients and company partners to ensure that everyone is working effectively together
    • Over 10 years of customer relations

    My Credentials and Memberships

    • Licensed Real Estate Professional
    • Graduated with Honors from the University of Illinois at Chicago with a major in Communication
    • Professional Ethics Courses
    • Course study from the Coldwell Banker University
    • Course study from the Mainstreet Association of Realtors

    My Community Involvement

    • Member of the National Association of Realtors
    • Member of the Illinois Association of Realtors
    • Member of the Mainstreet Organization of Realtors
    • Multiple Listing Service
    • Consumer Outreach Task Force

    Local Insights

    I Speak

    • Chinese
    • English

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