Charles Lane II

    Charles Lane II

    Satisfaction Rating An agent's star rating is the average of all the ratings of their service.
    Your Realtor of Choice:

    You should expect top-notch service from a Realtor you trust and have faith in, and I want to be that Realtor. When you select me as your Realtor of Choice, I will do my very best to ensure your needs are well taken care of throughout the entire process and beyond. Currently accepting clients who are not working with another Realtor. Those buyers who need assurance of their qualification to purchase I have the perfect loan officer to put you in touch with, give me a call today. Just a bit about me and who you would be working with. I joined the US Air Force right out of high school in 1975 and retired from the same in 1997. During that time I served this great country and managed to obtain my Associates Degree after which I applied and was accepted into the Reserve Officer Training Corp and then entered back into active duty as a Missile Launch Officer. My last active duty assignment was at the St. Louis Recruiting Station as an Operations Officer. This span of life was driven by several family members serving our nation. I credit my grandfather's brother who served in the Navy for helping me decide to make the military my chosen career path. My father also served in the Navy as well as the Army Reserve, and I have two brothers who served in the Army. My point of reference I want you to know is I am here to serve but, you need to make contact with me to get the ball rolling. I look forward to serving you in the near future.

    My Client Reviews

    (31 reviews)
    Overall star rating: 5.0
    Past 3 months: N/A

    Ratings Breakdown

    Star Rating Percentage of reviews with this rating Number of reviews with this rating
    5 stars
    100% of Charles’s ratings: 5 stars
    4 stars
    0% of Charles’s ratings: 4 stars
    3 stars
    0% of Charles’s ratings: 3 stars
    2 stars
    0% of Charles’s ratings: 2 stars
    1 stars
    0% of Charles’s ratings: 1 star

    Showing All Reviews (31)

    Show only: 5 stars 4 stars 3 stars 2 stars 1 star show all
    Patricia gave Charles 5 stars out of 5
    Charles Lane handled the sale of our home in Lebanon, Illinois, with professional expertise and efficiency. His knowledge of the real estate market and the whole process of selling in this market were evident at each step of the detailed process of listing, advertising, and showing our house. He kept us fully informed, counseled us clearly throughout the process, and maintained constant communication along the way. Best of all, he did it all in a timely manner. Charles is not only a skillful agent but also a pleasure to work with.
    Tanya gave Charles 5 stars out of 5
    We would highly recommend Charles as he took the time to listen to our wants and needs in a new home, stuck within our budget and had helpful thoughts and suggestions all throughout the process. His knowledge and experience of the area was extremely helpful as we were relocating from out of state and the current market had us constantly on our toes. Charles was always very easy to get a hold of and responsive when things suddenly came open, and he made us a priority to set up appointments and get a jump on listings. He has a positive attitude and outlook and was also very patient as we had to look at several houses in this competitive market before finally getting "the one" and getting under contract. Thank you for helping us find our new home Charles!!
    Elian gave Charles 5 stars out of 5
    Charles was so amazing with helping me purchase my first home. He always made sure to make time for showings and gave amazing advice when putting in offers. His knowledge really helped me with making sure my first home was priced correctly and even helped with communicating between the seller. He was there from start to finish and always made sure to answer any questions and give his professional input when needed.
    Kevin gave Charles 5 stars out of 5
    As a first-time homebuyer, Charles was a fantastic partner to walk me through the process. He made himself available outside of typical work hours and always strove to get me the answers I needed. Although the Coldwell Banker research tools were difficult to customize and navigate, he was able to augment my own house research with additional information from his database and arrange showings at convenient times. He offered pertinent advice along the way and was a fantastic liaison to the seller's agent.
    Deena gave Charles 5 stars out of 5
    I have used Charles to both purchase and sell a house. He is knowledgeable and patient. He can answer all your questions and give you guidance without you feeling pressured or like he is making your decision. I would highly recommend him to anyone.
    Deena gave Charles 5 stars out of 5
    Charles is a very professional, knowledgeable and patient realtor. I am very lucky to have had the opportunity to use him. He was able to help me find the perfect home, get a loan and move in all within 1 month.
    Response from Charles
    Thanks Deena, I really appreciate your confidence, as well as knowing what you wanted going into the process.
    Andy gave Charles 5 stars out of 5
    Top notch would best describe the performance of Charles Lane, his wisdom, experience and knowledge were invaluable in my house selling and buying experience. His was always there to guide and encourage us as went as we sought to fine and buy a house that would meet our needs. He was well versed in the current market trends and showed us the best way to present our house for sale and get us the best possible price. We were extremely pleased with his dedicated service to us.
    Robert gave Charles 5 stars out of 5
    Charles was a completely professional and knowledge through the sale process, from marketing the home through closing. He explained all decisions thoroughly and guided me to good choices. I wholeheartedly recommend him.
    Kevin gave Charles 5 stars out of 5
    We met Charles long distance over the phone in our plans to relocate. Charles is a Godsend and provides superb service. He is always available to help and share his knowledge. He is a one of a kind Realtor Gem. You can trust and depend on him.
    Cristiane gave Charles 5 stars out of 5
    eing first time home buyer, I was a little intimidated at first. Luckily I found Charles Lane which made the process much easier than I had been anticipating. Any questions I had were answered quickly and efficiently.Charles is very professional, attentive to detail and very easy to work with. He is extremely honest with his clients. I can highly recommend him to anyone seeking a truly professional Realtor.
    Scott gave Charles 5 stars out of 5
    This was our second time having Charles as our agent. He helped us find our home in Illinois in 2003 and helped us sell it in 2019. We went back to Charles for the sale, because we trust him. That is so important when choosing a real estate agent. Charles is straight-forward and honest and will use his vast knowledge of real estate to help you achieve your goals. He was responsive and helpful each step of the way, from helping us react to feedback from potential buyers to negotiating the process of multiple offers coming in at the same time. He has our highest recommendation!!!
    Valangenella gave Charles 5 stars out of 5
    Throughout the past several months, Charles has been there every step of the way. He has always answered every call or email no matter what time of day or night it was. His professionalism, knowledge, honesty, and hard work ethic are much respected and appreciated. I never felt that he was just trying to sell me a house, but that he was always available...he answer my questions and help me to make a great decision and I closed as a first time buyer and mere words can't explain how much I appreciate Charles and Coldwell Banker
    Denise gave Charles 5 stars out of 5
    Charles is a reliable, responsible agent, with expertise. We're completely satisfied 😊
    Patricia gave Charles 5 stars out of 5
    I can't say enough good things about Charles. He was absolutely wonderful to work with... he was professional, quick to respond, and negotiated well on my behalf. His guidance and expertise were greatly appreciated. I am 100% satisfied with his service... and would definitely recommend him!
    Karen gave Charles 5 stars out of 5
    Charles was extremely responsive (answering our emailed and texted questions immediately, day or night) and very customer oriented, helping us to sell our parents' home almost instantaneously. As a long-time resident, he knows the local real estate market inside and out, and was an absolute pleasure to work with.
    Grant gave Charles 5 stars out of 5
    Charles really gave us a first class home buying experience. As first-time home buyers, he really went the extra mile to look out for us. We didn't have the highest budget and many of the homes we looked at were farther away, and yet he gave us exceptional service none the less. He was always available and was quick to get any of our questions answered. I would definitely recommend Charles and we look forward to working with him again in the future.
    Michelle gave Charles 5 stars out of 5
    Charles was very professional and well informed on the current market. He was always accessible and responsive to any questions we had. I feel like he helped us get the price we wanted. I would definitely recommend him to others wishing to sell their home.
    Richard gave Charles 5 stars out of 5
    Charles is knowledgeable, responsive to calls and messages, and easy to work with.
    Harry & Felicia gave Charles 5 stars out of 5
    Charles was an excellent agent. As first time homebuyers, we had many questions throughout the time we worked with him finding our home, and he answered them all within minutes. My family and I are very thankful we chose Charles as our agent.
    Response from Charles
    Thanks Harry, I appreciate that you and your family are pleased with your decision.
    Vickie gave Charles 5 stars out of 5
    Charles is a very kind, friendly, honest as well as perfessional guy, who will go the extra mile to answer all questions about buying or selling a home. He has many years of experience as an agent. I would definitely recommend him to anyone looking to buy or sell a home. He is very down to earth, easy to communicate with in person, by phone or on line. Charles is the Best by far. Vickie & Mark Droege
    Response from Charles
    I appreciate folks like you and Mark who understand that I have only your best interest at heart. I also appreciate when folks like you who know what they want and are decisive in their decisions. Enjoy your new home!
    Mary gave Charles 5 stars out of 5
    Charles was an awesome agent to work with. Very friendly and down to earth. He knew the pros and cons of each property based on what I was looking for and just how quick we could get through a home if we looked at all. I was very particular at times and he still made a way to keep to optimistic. The house that is now my home gave us some concerns but he did every bit of research he could to help keep me educated. Communication is key and was never lacking. With every form of communication at our fingertips, every "t" was crossed and every "i" dotted. From start to finish he stayed on top of things and helped me get into the house of dreams that I had not yet even had. I've purchased a home before but this time was vastly different and I'm very pleased to have had him guide me through. Thank you for everything!
    Response from Charles
    Mary, it was my pleasure to assist you in obtaining your home, a home that I'm sure you will enjoy for many years to come. I really appreciate customers/clients who put their trust in my abilities because I really do have their best interest at heart. Please stay in touch and refer your family and friends my way.
    Andrea gave Charles 5 stars out of 5
    Charles was there for us day and night, always helping with our questions and finding the answers he was unsure of. As first time home buyers, we were very nervous but Charles put us as ease. Thanks Charles!
    Response from Charles
    Your opinion is so important to my future business--I appreciate your honest assessment, and look forward to staying in touch.
    Daniel gave Charles 5 stars out of 5
    Charles ensured we were taken care of throughout the process looking at multiple homes, all the way through the final home walk through and closing. His knowledge ensured we knew what we were getting into and explained the paperwork and contracts in plain language so that there were no surprises. Thank you again Charles for your help. You're awesome!
    Response from Charles
    Thanks for your trust. I will stay in touch to keep you updated on market conditions over time.
    Paul & Karen gave Charles 5 stars out of 5
    Charles is very professional and helpful. He keeps your best interest in mind at all times. He is also super nice. We highly recommend him.
    Response from Charles
    I am who I am--thanks for the nice comments.
    Paul & Karen gave Charles 5 stars out of 5
    Mac (Charles) was a great help to us when we sold our home and 4 years later when we returned to the area and purchased a new home. He is a Christian man who is completely trustworthy and honest. We highly recommend him.
    Response from Charles
    Thanks Paul & Karen for your faith and trust in my abilities both as a Christian and a Realtor--my direction is to serve.
    Liz gave Charles 5 stars out of 5
    When I started looking for a house I emailed and called several agents. Mr. Lane and Mr. Barenkamp responded to all my phone calls and emails immediately. It was very hard for me to search for the ideal home from across the ocean in Japan. Mr. Lane picked me up at the airport and dedicated all his time to finding a home for me. We had a packed schedule 10 days straight in a row. It was a lot of hard work. Mr. Lane went above and beyond to assist me in every way even after closing. I was a little weary about doing this from so far across the ocean. But with the right agent and a certain degree of mutual trust/respect, it can be done. Thank you to Caldwell Banker and Mr. Lane for working with me.
    Response from Charles
    Thanks so much Liz for your trust. It was my total pleasure. Being retired military myself I fully understood where you were. I believe you will be very happy in this home.
    Ryan gave Charles 5 stars out of 5
    Phenomenal agent. We're both in the military, and when Charles became our agent (at the last minute, responding to our very-short-notice plan to fly to St. Louis to look at houses), he responded promptly to all questions, threw together a plan based on the houses we liked, and was ready to work when we arrived. He guided us through a busy and lengthy weekend where we saw more than two dozen homes. Hard work! Charles is a veteran and therefore understands the needs of military buyers and sellers. He is honest, completely trustworthy, dependable, engaged, tech-savvy, and has my unqualified recommendation as a Realtor (capital R-- Charles is a pro!). Two thumbs up, would hire again, no question.
    Response from Charles
    Ryan, thanks so much for the kind words. It was my pleasure to assist you and your family in relocating to our great area.
    Cassandra gave Charles 5 stars out of 5
    Charles was very accommodating and professional. We were on a time crunch, and he patiently worked with us over two days to make sure we saw everything in our price range. We would definitely recommend him to our friends!
    Response from Charles
    Cassie, thanks so much for the comments. I look forward to you and Ryan becoming a part of our community.
    Penny gave Charles 5 stars out of 5
    My move was at a difficult time, after the loss of my husband. Charles was patient and kind, he helped guide me towards the kind of home I wanted, in the location I wanted. He allowed me the freedom to search through listings and find all the homes I wanted to view. He was always available, and took the time to let me see each house I thought I might be interested in. He was professional and had to negotiate several repairs that the seller needed to take care of in the home I purchased.
    Response from Charles
    Thanks so much Penny in your trust of my services to your needs. I know you made the right choice in a home because you knew immediately how you were going to organize everything.
    Max gave Charles 5 stars out of 5
    We were a military family relocating from Texas and only had a brief 5 days to house hunt prior to our move. Since we knew nothing about the area prior to arrival, we provided Charles our information about our family over the phone prior to our house hunting trip. Charles knew exactly where we needed to look to find the home that fit our families needs. Even once we returned back to our home in Texas to get packed up and sell our house the communication and coordination for buying our home in O'Fallon was smooth and seamless.The whole process was a great experience! Would highly recommend to family and friends.
    Response from Charles
    I really appreciated your confidence in the promise I make to all my clients. Let me how I can assist you and your family in the future.
    Traci gave Charles 5 stars out of 5
    As a novice real estate investor, Charles Lane was patient, understood our needs and steered us in a wise direction. I am confident to recommend Charles to our family, friends, and anyone looking for a realtor with skill, integrity, and strong Christian values.
    Response from Charles
    Thanks for your trust, it is in fact my faith which keeps my integrity and skill set above reproach. I so enjoy working with folks like yourself who recognize those abilities. I look forward to a long and lasting relationship!
    Jeremy gave Charles 5 stars out of 5
    It has been a pleasure working with Charles! He was very attentive to what we were looking for and we weren't the easiest to shop around for as we were relatively broad in style and narrow in price. Charles remained patient and continued to provide multiple options for us in spite of the challenges we presented. Charles was prepared to draft offer paperwork when we finally settled on a home to purchase and made the process feel easy! Negotiations were quick and we believe that we got the right house and the right deal! We will recommend Charles to anyone that is looking to purchase a home in the Metro East area...just like our friends recommended Charles to us! We will definitely work with Charles in the future if we sell and/or buy in the area again.
    Response from Charles
    I appreciate the kind words but it was my pleasure to have served your needs now and in the future. I will continue to remain loyal to you and your family as long as you need me. Enjoy your new home for many years to come.
    John gave Charles 5 stars out of 5
    Working from State to State, Charles was able to do verything we had ask for. Thank you once again.
    Response from Charles
    You're welcome, I strive for professional service for all who ask. All my best in your search for that perfect home!

    My Experience

    • 23 years in Residental Sales
    • 22 years serving in the United States Air Force.

    My Credentials and Memberships

    • B.B.A., Marketing from the University of Memphis
    • A.A., General from Georgia Military College
    • Life Member of the Air Force Association (AFA)
    • National Association of Realtors Member since 1998
    • Illinois Association of Realtors since 1998
    • ePro (Internet Professional)
    • RENE (Real Estate Negotiation Expert)
    • PSA (Pricing Strategy Advisor)
    • MRP (Military Relocation Professional)
    • AHWD (At Home with Diversity)

    My Community Involvement

    • Resident of O Fallon since 1998
    • Active member of the Fairview Heights First Baptist Church since 1994

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